Policy & Administration

Number one New York Times best seller In Being Mortal, best-selling author Atul Gawande tackles the hardest challenge of his profession: how medicine can not only improve life but also the process of its ending Medicine has triumphed in modern times, transforming birth, injury, and infectious...

The New York Times bestselling author of Being Mortal and Complications reveals the surprising power of the ordinary checklist We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more...

In a tour de force of historical reportage, Timothy Egan’s National Book Award–winning story rescues an iconic chapter of American history from the shadows. The dust storms that terrorized the High Plains in the darkest years of the Depression were like nothing ever seen before or since...

Whether a person has Alzheimer disease or another form of dementia, he or she will face a host of problems. The 36-Hour Day will help family members and caregivers address these challenges and simultaneously cope with their own emotions and needs....

As revelatory as Atul Gawande’s Being Mortal, physician and award-winning author Louise Aronson’s Elderhood is an essential, empathetic look at a vital but often disparaged stage of life....

NEW YORK TIMES BESTSELLER The award-winning book that inspired an Apple Original series from Apple TV+ A landmark investigation of patient deaths at a New Orleans hospital ravaged by Hurricane Katrina—and the suspenseful portrayal of the quest for truth and justice—from a Pulitzer...

A physician reveals how right-wing backlash policies have mortal consequences -- even for the white voters they promise to help Named one of the most anticipated books of 2019 by Esquire and the Boston Globe In the era of Donald Trump, many lower- and middle-class white Americans are drawn to...

Considered the definitive history of the American healthcare system, The Social Transformation of American Medicine examines how the roles of doctors, hospitals, health plans, and government programs have evolved over the last two and a half centuries. How did the financially insecure medical...

A New York Times bestseller A Washington Post Notable Book Named a Best Book of the Year by The Wall Street Journal and NPR "This book will serve as the definitive guide to the past and future of health care in America.”—Siddhartha Mukherjee, Pulitzer Prize-winning author of The...

In the spirit of Oliver Sacks and the inspiration for the NBC drama New Amsterdam, this intensely involving memoir from a Medical Director of Bellevue Hospital looks poignantly at patients' lives and highlights the complex mind-body connection. Using the plights of twelve very different...

The inside story of how Big Pharma’s relentless pursuit of ever-higher profits corrupts medical knowledge—misleading doctors, misdirecting American health care, and harming our health. The United States spends an excess $1.5 trillion annually on health care compared to other wealthy...

Author Cory Franklin, MD, who headed the hospital's intensive care unit from the 1970s through the 1990s, shares his most unique and bizarre experiences....

And the Band Played On is both a tribute to these heroic people and a stinging indictment of the institutions that failed the nation so badly....

Teeth takes listeners on a disturbing journey into America's silent epidemic of oral disease, exposing the hidden connections between tooth decay and stunted job prospects....

Reduced life expectancy, worsening health outcomes, health inequity, and declining health-care options - these are now realities for most Americans. However, in a country of more than 325 million people, addressing everyone's issues is challenging....

Written by Thomas Lee, Chief Medical Officer at Press Ganey, Social Capital in Healthcare describes a new and powerful framework for improving healthcare.

The poor die sooner. Blacks die sooner. And poor urban Blacks die sooner than almost all other Americans....

Embark on a journey into the intricate world of medical billing and coding with "Medical Billing Essentials: A Beginner's Guide." This comprehensive book provides a step-by-step approach to mastering the fundamentals of healthcare finance, catering to beginners and seasoned professionals alike.

San Francisco's Laguna Honda Hospital is the last almshouse in the country, a descendant of the Hôtel-Dieu (God's hotel) that cared for the sick in the Middle Ages....

An intimate, heart-wrenching portrait of one small hospital that reveals the magnitude of America’s health care crises. “With his signature gut-punching prose, Alexander breaks our hearts as he opens our eyes to America’s deep-rooted sickness and despair by immersing us in the lives of a...

A renowned cardiologist and Harvard professor spells out the future digital shift of medicine—and how it will impact the lives not only of patients and health care professionals but of all humans....

Hypomania, a genetically based mild form of mania, endows many of us with unusual energy, creativity, enthusiasm, and a propensity for taking risks. America has an extraordinarily high number of hypomanics - grandiose types who leap on every wacky idea that occurs to them....

Much as the printing press liberated knowledge from the control of an elite class, new technology is poised to democratize medicine....

Dr. Oliver Sacks' books have been acclaimed for their compassion in the treatment of patients affected with profound disordersIn A Leg to Stand On, it is Sacks himself who is the patient....

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence....

As a busy surgeon who has worked in many of the best hospitals in the nation, he can testify to the amazing power of modern medicine to cure. But he's also been a witness to a medical culture that routinely leaves surgical sponges inside patients, amputates the wrong limbs, and overdoses children because of sloppy handwriting. Over the last ten years, neither error rates nor costs have come down, despite scientific progress and efforts to curb expenses. To patients, the healthcare system is a black box.

Your revenue cycle is either building enterprise value or quietly destroying it. There is no neutral. Every healthcare organization leaks revenue — through denied claims nobody appeals, underpayments nobody catches, coding gaps nobody measures, and patient balances nobody collects. For most practices, that leakage runs between $400,000 and $1,000,000 per $5 million in charges. Every year. Exposed but unaddressed. THE REVENUE BLUEPRINT is the definitive operational playbook for healthcare practice owners and C-suite executives who refuse to leave earned revenue on the table. Whether you ...

Most healthcare practices are clinical businesses. They deliver excellent care but run their operations on tribal knowledge, informal processes, and the owner's personal bandwidth. They generate income but not enterprise value. They grow by adding providers but not by building systems. And when the owner steps back, the organization stumbles—because it was never designed to operate without them. THE PRACTICE MANAGEMENT BLUEPRINT is the operating manual that changes this. It is the complete ten-domain framework for running a high-performing healthcare practice as an enterprise—an ...

The most expensive room in your practice is not the operating suite. It is the front desk. Every year, the average healthcare practice leaks $300,000 to $500,000 in revenue through front office failures that nobody tracks: copays that are never collected, registration errors that trigger claim denials, no-shows that leave appointment slots permanently empty, and patient experiences so frustrating that patients leave and never return. The money was earned. It was owed. It simply was not protected. THE FRONT OFFICE BLUEPRINT is the complete operational playbook for the healthcare teams ...

Organizations have invested $30–40 billion in AI. According to MIT (2025), 95% produced no measurable return. Only 5% made it into daily workflows. If you're reading this, you're trying not to become that statistic—or you already are. The problem isn't bad technology. Most AI failures don't begin at scale. They begin during pilots, when early success builds confidence without revealing risks that surface once AI enters real workflows and decisions under pressure.