Working Relationships

Using Emotional Intelligence to Enhance Your Effectiveness with Others (Revised)

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work.

Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

©1999 Bob Wall (P)2018 Gildan Media

Excellent!

This book is exactly what I was looking for. It provides real life scenarios of work situations and the various types of coworkers we all work with. The author does a great job at having you look at both sides of the coin. This book gave me clarity during a difficult time training a peer at work who didn't have the emotional maturity to accept corrections with her work. I highly recommend this book. Well narrated, is direct and to the point. Easy to listen to.