Episodios

  • Making Cross‑Selling Less Awkward for Insurance Agents ft. Demetri Simos and Dawn Myers

    Making Cross‑Selling Less Awkward for Insurance Agents ft. Demetri Simos and Dawn Myers
    Apr 8 2026
    Unlock the secret of cross-selling insurance without coming across as salesy, scared, or awkward! Demetri Simos (Vice President of GTL) and Dawn Myers (VP of Sales & Marketing Delaware Valley Brokerage Service) join the Agent Survival Guide to talk about cross-selling insurance products. Listen to learn strategies you can implement in your own insurance business!

    Connect with Our Guests:

    Dawn Myers on LinkedIn

    Demetri Simos on LinkedIn

    Resources:

    🛞Adding Spokes to Your Wheel ft. Robert Rothschild

    📧Connect with the Ritter Insurance Marketing Sales Team Near You!

    🗣️How Storytelling Helps Agents Quickly Connect with Clients ft. Don Connelly

    🌐Optimize Your Online Presence ft. Aaron Kassover

    🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!

    💻Ritter Insurance Marketing Events & Webinars

    Follow Us on Social!

    Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance

    Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ Threads, https://www.threads.net/@thesarahjrueppel and Bluesky, https://bsky.app/profile/sarahjrueppel.bsky.social

    💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.

    Not affiliated with or endorsed by Medicare or any government agency.
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    43 m
  • The Best Appointment Schedulers for Insurance Agents

    The Best Appointment Schedulers for Insurance Agents
    Apr 1 2026
    Tired of juggling phone calls, planner pages, and double-booked appointments? It might be time to level up your scheduling strategy. Listen as we compare appointment schedulers that help agents save time, stay compliant, and make booking a little easier. Read the text version Get Connected: 🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast! 📧Connect with the Ritter Insurance Marketing Sales Team Near You! 💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Resources: 3 Insurance Business Tools You Absolutely Can’t Live Without Best Practices for Writing an Email to Your Insurance Clients eBooks & Guides for Insurance Agents IntegrityCONNECT PlanEnroll What Are Agents Responsible for Under HIPAA? Where It All Begins: Obtaining Permission to Contact for Medicare Sales Appointment Schedulers: Acuity Google Workspace Microsoft Bookings OnceHub SimplyBook.Me References: Lurie, Matt. “20 Integrable Scheduling Tools for Small Business Systems.” Ruby, https://www.ruby.com/blog/20-of-the-best-small-business-appointment-scheduling-tools-and-apps/, Accessed 24 Feb. 2026. “Acuity Scheduling and HIPAA.” Help.acuityscheduling.com, Acuity Scheduling, https://help.acuityscheduling.com/hc/en-us/articles/16689567523597-Acuity-Scheduling-and-HIPAA. Accessed 24 Feb. 2026. “AgencyBloc Agency Management System AMS+” agencybloc.com, Agency Bloc, https://www.agencybloc.com/agency-management-system/, Accessed 24 Feb. 2026. “Google Workspace.” Workspace.google.com, Google Workspace, https://workspace.google.com/, Accessed 24 Feb. 2026. “Health Insurance Portability and Accountability Act (HIPAA) & Health Information Technology for Economic and Clinical Health (HITECH) Act.” Learn.microsoft.com, Microsoft, https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech, Accessed 24 Feb. 2026. “HIPAA Compliance with Google Workspace and Cloud Identity.” Support.google.com, Google, https://support.google.com/a/answer/3407054. Accessed 24 Feb. 2026. “HIPAA for Professionals.” HHS.gov, Department of Health and Human Services, https://www.hhs.gov/hipaa/for-professionals/index.html, Accessed 24 Feb. 2026. “Microsoft 365 for Business.” Microsoft.com, Microsoft, https://www.microsoft.com/en-us/microsoft-365/business/no-teams-plans-and-pricing, Accessed 24 Feb. 2026. “ProducerMAX Online Scheduler.” Producermax.com, ProducerMAX, https://www.producermax.com/Online-Scheduler.html, Accessed 24 Feb. 2026. “Radius Appointment Scheduler.” Help.radiusbob.com, Radius, https://help.radiusbob.com/en/articles/5448715-appointment-scheduler, Accessed 24 Feb. 2026. “The Use of Technology and HIPAA Compliance.” Hipaajournal.com, The HIPAA Journal, 14 Jan. 2026, https://www.hipaajournal.com/the-use-of-technology-and-hipaa-compliance/. “What Is a HIPAA Business Associate Agreement?” Hipaajournal.com, The HIPAA Journal, 5 Jan. 2026, https://www.hipaajournal.com/hipaa-business-associate-agreement/. Follow Us on Social! Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ Threads, https://www.threads.net/@thesarahjrueppel and Bluesky, https://bsky.app/profile/sarahjrueppel.bsky.social Not affiliated with or endorsed by Medicare or any government agency.
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    23 m
  • The Beginner’s Guide to D-SNPs

    The Beginner’s Guide to D-SNPs
    Mar 30 2026
    Learn about the value of Dual Eligible Special Needs Plans (D-SNPs) and how to get started selling! Read the text version Learn how you can get started selling D-SNPs by calling Ritter Insurance Marketing today at 800-769-1847. Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. 🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast! 📧Connect with the Ritter Insurance Marketing Sales Team Near You! 💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Resources: 3 Easy Ways to Build Your Insurance Sales Territory 4 Characteristics of Agents Who Successfully Sell Special Needs Plans 4 Myths about Dual Eligible Special Needs Plans (D-SNPs) Build Your Brand with Community Involvement D-SNP Benefit Eligibility Client Letter D-SNP Checklist Help Medicare & Medicaid Clients Secure SNAP Benefits How Medicare Helps Your Clients Stay Healthy How to Check Medicare Extra Help Eligibility for Your Client How Selling Insurance Helps Give Back Midwest State D-SNP Disruption, Secure a Winning Strategy Rules for Hosting a Compliant Medicare Educational Event Should You Sell D-SNPs? SNPs: the Secret to Surviving Lock-In Stay Busy Outside of AEP With Special Enrollment Periods References: “CY 2024 Cost Plan Enrollment and Disenrollment Guidance.” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/files/document/cy-2024-ma-enrollment-and-disenrollment-guidance.pdf, Accessed 27 Mar. 2026. “MA Enrollment and Disenrollment Guidance Appendices and Exhibits.” CMS.Gov, Centers of Medicare & Medicaid Services, https://www.cms.gov/files/document/cy-2026-ma-appendices-and-exhibits.pdf, “Medicare Managed Care Eligibility and Enrollment.” CMS.Gov, Centers of Medicare & Medicaid Services, www.cms.gov/medicare/enrollment-renewal/managed-care-eligibility-enrollment. Accessed 27 Mar. 2026. “Medicare Advantage Communication Requirements.” https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V. Accessed 27 Mar. 2026. “Part D Communication Requirements.” https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V. Accessed 27 Mar. 2026. “Special Enrollment Periods.” Medicare.gov, Medicare, https://www.medicare.gov/basics/get-started-with-medicare/get-more-coverage/joining-a-plan/special-enrollment-periods. Accessed 27 Mar. 2026. “Medicaid State Overviews.” Medicaid.gov, Medicaid, www.medicaid.gov/state-overviews. Accessed 27 Mar. 2026. Follow Us on Social! Ritter on Facebook, Instagram, LinkedIn, TikTok, X, and YouTube Sarah on LinkedIn, Instagram, and Threads Not affiliated with or endorsed by Medicare or any government agency.
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    23 m
  • CMS Final Rule on Fax & Snail Mail

    CMS Final Rule on Fax & Snail Mail
    Mar 27 2026
    The Friday Five for March 27th: Macbook Neo & WWDC26Gas Buddy for Fuel SavingsThe Great Nee-Doh ShortageKFF State Health Facts ResourceCMS Final Rule on Fax & Snail Mail Get Connected: 🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast! 📧Connect with the Ritter Insurance Marketing Sales Team Near You! 💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Macbook Neo & WWDC26: “Apple’s Worldwide Developers Conference returns the week of June 8.” Apple.com, Apple, 23 Mar. 2026, https://www.apple.com/newsroom/2026/03/apples-worldwide-developers-conference-returns-the-week-of-june-8/. “WWDC26” developer.apple.com, Apple Developer, https://developer.apple.com/, Accessed 24 Mar. 2026. Gas Buddy for Fuel Savings: Apple Store Google Play Official Website The Great Nee-Doh Shortage: Official Website KFF State Health Facts Resource: “Custom State Report Builder.” Kff.org, KFF, https://www.kff.org/state-health-facts/custom/, Accessed 24 Mar. 2026. “State Health Facts.” Kff.org, KFF, https://www.kff.org/state-health-facts/, Accessed 24 Mar. 2026. CMS Administrative Simplification Final Rule: “Administrative Simplification; Adoption of Standards for Health Care Claims Attachments Transactions and Electronic Signatures Final Rule CMS-0053-F.” cms.gov, Centers for Medicare & Medicaid Services, 20 Mar. 2026, https://www.cms.gov/newsroom/fact-sheets/administrative-simplification-adoption-standards-health-care-claims-attachments-transactions. “Administrative Simplification; Adoption of Standards for Health Care Claims Attachments Transactions and Electronic Signatures Proposed Rule.” cms.gov, Centers for Medicare & Medicaid Services, https://www.federalregister.gov/documents/2026/03/24/2026-05676/administrative-simplification-adoption-of-standards-for-health-care-claims-attachments-transactions, Accessed 24 Mar. 2026. “CMS Rule Phases Out Fax Machines, Snail Mail to Save Taxpayers $781.98 Million a Year.” cms.gov, Centers for Medicare & Medicaid Services, 20 Mar. 2026, https://www.cms.gov/newsroom/press-releases/cms-rule-phases-out-fax-machines-snail-mail-save-taxpayers-781-98-million-year. Follow Us on Social! Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ Threads, https://www.threads.net/@thesarahjrueppel and Bluesky, https://bsky.app/profile/sarahjrueppel.bsky.social Not affiliated with or endorsed by Medicare or any government agency.
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    16 m
  • Overcoming Burnout in Insurance Sales ft. Dan Spitale

    Overcoming Burnout in Insurance Sales ft. Dan Spitale
    Mar 25 2026
    Did you know that burnout doesn’t always look like slowing down or quitting? Sometimes, it’s hiding behind fantastic production. Dan Spitale talks about how to identify burnout and switch our sales focus from the ceiling to a more sustainable target.

    Get the Book - C.O.A.C.H.: Raising the Floor

    Follow Dan Spitale Online:

    Official Website: https://www.rtfperformancecoaching.com/

    Instagram: https://www.instagram.com/raisingthefloor/

    LinkedIn: https://www.linkedin.com/in/dan-spitale-region219/

    Resources:

    5 Tips for New Insurance Agents

    5 Tips for Seasoned Insurance Agents

    Developing Power Habits ft. Dr. Noah St. John

    Follow Us on Social!

    Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance

    Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ Threads, https://www.threads.net/@thesarahjrueppel and Bluesky, https://bsky.app/profile/sarahjrueppel.bsky.social

    Not affiliated with or endorsed by Medicare or any government agency.
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    33 m
  • How to Save Beneficiaries Money on Prescription Drugs at a Preferred Pharmacy

    How to Save Beneficiaries Money on Prescription Drugs at a Preferred Pharmacy
    Mar 23 2026
    Preferred pharmacies can play a massive role in the affordability of a PDP or MAPD plan for your clients. Do you know what they are and how they can change the essential math for your clients?

    Read the text version

    Selling Medicare Part D

    The Complete Guide on How to Sell Prescription Drug Plans

    Get Connected:

    🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!

    📧Connect with the Ritter Insurance Marketing Sales Team Near You!

    💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.

    Resources:

    8 Powerful Practices for Selling Prescription Drug Plans

    Building Client Loyalty: More than Just a Plan

    References:

    “Find an Aetna Medicare Network Pharmacy: Aetna Medicare.” Aetna, www.aetna.com/medicare/prescription-drugs/find-pharmacy.html#:~:text=Here%20are%20some%20of%20the,I%20request%20a%20prescription%20refill? Accessed 11 Feb. 2026.

    Follow Us on Social!

    Ritter on Facebook, Instagram, LinkedIn, TikTok, X, and YouTube

    Sarah on LinkedIn, Instagram, and Threads

    Not affiliated with or endorsed by Medicare or any government agency.
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    6 m
  • Microsoft Announces Copilot Health

    Microsoft Announces Copilot Health
    Mar 20 2026
    The Friday Five for March 20, 2026: Rueppel RecommendsAudible launches Standard PlanUniversal Health Services to Acquire TalkspaceManufacturer Participation in CMS 2028 Medicare Drug Price NegotiationMicrosoft Announces Copilot Health Get Connected: 🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast! 📧Connect with the Ritter Insurance Marketing Sales Team Near You! 💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Rueppel Recommends: The Death of Social Media and the Rise of Interest Media Minemyer, Paige. “The feds will overpay Medicare Advantage plans by $76B this year, MedPAC estimates.” Fiercehealthcare.com, Fierce Healthcare, 13 Mar 2026, https://www.fiercehealthcare.com/regulatory/feds-will-overpay-medicare-advantage-plans-76b-year-medpac-estimates. Minemyer, Page. “Joint Economic Committee report: Medicare Advantage overpayments drive up Part B premiums.” Fiercehealthcare.com, Fierce Healthcare, 13 Mar 2026, https://www.fiercehealthcare.com/regulatory/joint-economic-committee-report-medicare-advantage-overpayments-drive-part-b-premiums. “Medicare Payment Policy March 2026.” Medpac.Gov, Medicare Payment Advisory Commission, Mar. 2026, www.medpac.gov/wp-content/uploads/2026/03/Mar26_MedPAC_Report_To_Congress_SEC.pdf. “The Part B Premium PassThrough: Medicare Advantage Overpayments Inflate Premiums for All.” Jec.Senate.Gov, Join Economic Committee, 10 Mar. 2026, www.jec.senate.gov/public/vendor/_accounts/JEC-R/issue-briefs/The%20Part%20B%20Premium%20Pass-Through.pdf. Audible launches Standard Plan: “Audible Membership Plans & Pricing.” Audible.Com, Audible, www.audible.com/ep/memberbenefits. Accessed 17 Mar. 2026. Davies, Rowan. "Audible launches a cheaper audiobook tier that’s perfect for entry-level listeners as Spotify continues to hike prices — here’s what you get with the new $9 plan." Techradar.com, Tech Radar, 4 Mar. 2026, https://www.techradar.com/audio/audiobooks/audible-launches-a-cheaper-audiobook-tier-thats-perfect-for-entry-level-listeners-as-spotify-continues-to-hike-prices-heres-what-you-get-with-the-new-usd9-plan. Bonk, Lawrence. "Audible's new plan is $9 a month and still includes an audiobook." Engadget.com, Engadget, 3 Mar. 2026, https://www.engadget.com/entertainment/streaming/audibles-new-plan-is-9-a-month-and-still-includes-an-audiobook-credit-174641878.html. Mehrotra, Pranob. "Audible’s new Standard plan makes it easy to enjoy audiobooks for less." Digitaltrends.com, Digital Trends, 3 Mar. 2026, https://www.digitaltrends.com/movies/audibles-new-standard-plan-makes-it-easy-to-enjoy-audiobooks-for-less/. Universal Health Services to Acquire Talkspace: “Universal Health Services, Inc. to Acquire Talkspace, Inc.” Uhs.Com, Universal Health Services, Inc., 9 Mar. 2026, uhs.com/news/universal-health-services-inc-to-acquire-talkspace-inc/. Gliadkovskaya, Anastassia, and Dave Muoio. “Universal Health Services to Acquire Talkspace in $835M Deal to Build out Virtual Behavioral Health.” Fiercehealthcare.Com, Fierce Healthcare, 9 Mar. 2026, www.fiercehealthcare.com/finance/uhs-acquire-talkspace-estimated-835-million-transaction. Manufacturer Participation in CMS 2028 Medicare Drug Price Negotiation CMS Announces 2028 Maximum Fair Prices for 15 New Medicare-Negotiated Drugs Under Part B & D “CMS Announces Manufacturer Participation in Third Cycle of Medicare Drug Price Negotiation.” CMS.Gov, Centers for Medicare & Medicaid Services, 13 Mar. 2026, www.cms.gov/newsroom/fact-sheets/cms-announces-manufacturer-participation-third-cycle-medicare-drug-price-negotiation. CMS Announces Part D Savings & 2026 Maximum Fair Prices for First 10 Medicare-Negotiated Drugs CMS Announces Part D Savings & 2027 Maximum Fair Prices for 15 New Medicare-Negotiated Drugs Cubanski, Juliette, and Tricia Neuman. “Key Facts About Medicare Drug Price Negotiation.” Kff.Org, KFF, 11 Mar. 2026, www.kff.org/medicare/key-facts-about-medicare-drug-price-negotiation/. “Medicare Drug Price Negotiation Program: Selected Drugs for Initial Price Applicability Year 2028.” Cms.Gov, Centers for Medicare & Medicaid Services, www.cms.gov/files/document/factsheet-medicare-negotiation-selected-drug-list-ipay-2028.pdf. Accessed 18 Mar. 2026. Microsoft Announces Copilot Health: “Introducing Copilot Health.” Mcrosoft.Ai, Microsoft, 12 Mar. 2026, microsoft.ai/news/introducing-copilot-health/. Bonifield, Stevie. “Microsoft’s Copilot Health can connect to your medical records and wearables.” Theverge.com, The Verge, 12 Mar. 2026, https://www.theverge.com/tech/893594/microsoft-copilot-health-launch. Landi, Heather. “Microsoft unveils Copilot Health as an AI health companion for consumers.” Fiercehealthcare.com, Fierce Healthcare, 12 Mar. 2026, https://www.fiercehealthcare.com/ai-and-machine-learning/...
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    21 m
  • How Plan Crosswalks Work in the ACA Marketplace

    How Plan Crosswalks Work in the ACA Marketplace
    Mar 17 2026
    The Agent Survival Guide is discussing crosswalking in the ACA marketplace and how it can be a big deal for your clients. If you don’t know what that means or the affects it can have on coverage, you won’t want to miss this episode. Read the text version The Complete Guide to Selling Affordable Care Act Insurance Plans ACA 101: Selling Under-65 Health Insurance Get Connected: 🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast! 📧Connect with the Ritter Insurance Marketing Sales Team Near You! 💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Resources: Everything Agents Need to Know About Selling in State-Based Marketplaces Everything You Need to Know About the ACA OEP FAQs About Selling On-Exchange & Off-Exchange Under-65 Plans How to Assist Clients with Marketplace Household Income Estimations Is the ACA Sticking Around Long Term? References: “§ 155.335 Annual Eligibility Redetermination.” Federal Register :: Request Access, www.ecfr.gov/current/title-45/subtitle-A/subchapter-B/part-155/subpart-D/section-155.335. Accessed 10 Feb. 2026. Cohen, Robin A, et al. “Products - NHIS Early Release - Health Insurance - 2010.” Centers for Disease Control and Prevention, Centers for Disease Control and Prevention, 6 Nov. 2015, www.cdc.gov/nchs/data/nhis/earlyrelease/insur201106.htm. “Low Cost Marketplace Health Care, Qualifying Income Levels.” HealthCare.Gov, www.healthcare.gov/lower-costs/. Accessed 10 Feb. 2026. World Population Review. “Uninsured People by State 2026.” World Population Review, 9 Feb. 2026, worldpopulationreview.com/state-rankings/uninsured-people-by-state. Follow Us on Social! Ritter on Facebook, Instagram, LinkedIn, TikTok, X, and YouTube Sarah on LinkedIn, Instagram, Bluesky and Threads Not affiliated with or endorsed by Medicare or any government agency.
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    11 m