Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, the Changing The Industry Podcast team sits down with Josh Weiss, CEO of Vehlo, to discuss company culture, leadership, and the rapidly evolving automotive industry. Josh shares his philosophy on servant leadership and the importance of fostering a high-performance, low-ego environment at Vehlo. The conversation highlights how open communication and feedback fuel trust and engagement within the organization. Finally, the group explores the challenges of constant innovation in automotive service, emphasizing the critical role technology and adaptability play in shop success.

00:00 Building a winning team culture

04:44 Team communication and weekly updates

09:41 Joining the company journey

12:34 Rapid innovation in auto industry

14:05 Shopware's unique customer experience

19:35 Choosing shopware for its ease

22:35 Listening to customer feedback

23:22 Thanking the guest or speaker

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas Underwood and David Roman are joined by Ira Waldman and Tim Iezzi, who share their experiences with technical training and diagnostics in the automotive industry. Ira Waldman explains the value of comprehensive accident investigations and how data pulled from vehicles is increasingly crucial for liability and repairs. Tim Iezzi and Ira Waldman detail their hands-on training classes, emphasizing the importance of practicing with equipment to build real skills. Throughout the conversation, the group discusses challenges facing trainers—including undervaluation and barriers to fair compensation—while reflecting on what true success looks like in the industry.

00:00 Consulting work and accident investigations

04:58 Calibration data and liability concerns

08:48 Lab scope training launch

11:32 Practicing lab scope basics

15:25 Common mistakes using scopes

19:03 Importance of planning and tools

20:10 Teaching procedural oil change steps

24:46 Improving technician education

27:00 Training value and budget changes

32:48 Challenges faced by fitness trainers

36:16 Launching the training company

39:46 Impact of low-cost car markets

41:29 Covid’s impact on auto repairs

47:30 Troubleshooting equipment issues

50:25 Defining personal success

52:21 Interviewing successful people

54:28 Thanking the audience

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Cole Tanner, a veteran technician, who shares his journey through family business transitions, personal struggles, and the realities of working in the automotive industry. Cole opens up about overcoming addiction and trauma, emphasizing the importance of honest conversations about mental health in the trades. The group discusses technician frustrations regarding compensation, shop inefficiencies, and the vital need for support structures within the industry.

00:00 Frustrating restaurant wait experience

06:25 Growing up with my parents

08:11 Discussing childhood challenges

12:51 Breaking cycles of family trauma

16:25 Losing friends to addiction

19:34 Discussing compensation challenges

22:25 Consistent vs erratic performance

26:35 Running an efficient repair shop

27:42 Technicians disconnected from inspection value

33:12 End-of-month sales pressure

36:27 Improving communication and accountability

37:58 Discussing future plans and concerns

41:13 Finding balance and past experiences

46:02 Struggles with drinking habits

47:53 Hitting rock bottom moments

50:40 The dangers of addiction

53:47 Pushing for constant improvement

56:52 Taking responsibility after prison