The Empire Builders Podcast Podcast Por Stephen Semple and David Young arte de portada

The Empire Builders Podcast

The Empire Builders Podcast

De: Stephen Semple and David Young
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Reverse engineering the success of established business empires.The Empire Builders Podcast Economía Gestión Gestión y Liderazgo Liderazgo Marketing Marketing y Ventas
Episodios
  • #252: Foxy Box (part 1) – Powerful & Energized

    #252: Foxy Box (part 1) – Powerful & Energized
    Apr 15 2026
    Kyla Dufresne built up Foxy Box from the dining room table to 24 locations by creating an experience and culture of comfort and trust. Dave Young: Welcome to the Empire Builders Podcast, teaching business owners the not so secret techniques that took famous businesses from mom and pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I’m Stephen’s sidekick and business partner, Dave Young. Before we get into today’s episode, a word from our sponsor, which is, well, it’s us, but we’re highlighting ads we’ve written and produced for our clients. So here’s one of those. [Wagmore Garage Doors Ad] Stephen Semple: Hey, it’s Stephen Semple here with the Empire Builders Podcast, and I’m here with Kyla Dufresne instead of David Young, which is always so much fun. So we’ve given Dave a little bit of time off. And so we’re going to be speaking about, instead of one of these big companies and going back in time, instead we’re going to be speaking to an entrepreneur that I met at the Canadian franchise show and we got chatting and I was looking at our business and this is going to be a great story. I’m so excited. And I want you to tell me the name of your business and how you came up with the name. Kyla Dufresne: Oh my gosh, you’re setting me up for big expectations for your listeners, so I better … So I’m Kyla. I’m the founder and CEO of Foxy Box Laser & Wax Bars. We are a hair removal concept that specializes in the art of the Brazilian. And I always say we’re not just a transaction for hair removal. We really are a movement to make people feel powerful and energized in their bodies. We have 24 locations open across four provinces here in Canada with our- Stephen Semple: Yeah, just I want us to think about this for a moment. 24 locations, and I’m going to say it. It’s an idea that if a lot of people were presented with the idea, I think they would go, “Really? Franchises?” And it’s like, “Yeah, really 24 franchises,” which is an awesome number. That’s not an easy number to get to. Kyla Dufresne: It’s not an easy number to get to. I think for us, a lot of it was, a lot of our success was timing as well, Stephen, because when I started this business, the hair removal concept was not a concept really in Canada. The US, they’ve got one big player called European Wax Center. They’ve been around for years and years and years, but this concept was a new thing here in Canada. So truly a big part of our success, one is, I mean, obviously our culture and our brand and the success of our franchisees, but it was also timing because we were one of the first hair removal concepts on the market here in Canada. So we really brought this business model to the market, so I think that was a big part of our growth to get to 25 locations within a five-year time span, truly. Stephen Semple: It’s been pretty quick when you think about … Because you started off with one location that was your location, correct? Kyla Dufresne: You got it. I started off actually, I don’t even know if you could call it a location. A house, that’s where I started it. In the dining room of my house where I had four roommates, there was a dining room area off of my kitchen. I set up a table there and a curtain and got to work building Foxy Box. I joked on when I was speaking with someone not long ago on their podcast that when I built Foxy Box, I always said, “Oh, come see me.” I always was Foxy Box. And so I would give my business cards, but it was my cell phone number on it and then Foxy Box was inside this little weird room in my house. And so I’d have people showing up thinking that they had just showed up at Fight Club and not Foxy Box. Like, “Where in the hell [inaudible 00:04:39].” Stephen Semple: Am I in some strange room in Amsterdam? What the heck’s going on here? Yeah. Kyla Dufresne: They were like, “What is this place?” But truly, those early days was what shaped and formed the culture that we have today because when I reflect back, that experience that I was giving to customers, I had to make people feel confident and comfortable enough to take their pants off in the dining room of my shared house to get a...
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    27 m
  • #251: Gatorade – Not Just A Sports Drink, Anymore.

    #251: Gatorade – Not Just A Sports Drink, Anymore.
    Apr 8 2026
    Coach Ray Graves has 25 young, physically fit players all go to the infirmary after practicing on a hot day. He needed to fix that. Dave Young: Welcome to the Empire Builders Podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom-and-pop to major brands. Stephen Semple is a marketing consultant, story collector and storyteller. I’m Stephen’s sidekick and business partner Dave Young. Before we get into today’s episode, a word from our sponsor which is, well, it’s us, but we’re highlighting ads we’ve written and produced for our clients, so here’s one of those. [AirVantage Ad] Dave Young: Welcome back to the Empire Builders Podcast. I’m Dave Young, alongside Stephen Semple. And today, Coach, you look like I could use some Gatorade. So Gatorade is the topic? Stephen Semple: That is the topic for today is Gatorade. Which it’s now part of PepsiCo, but it didn’t start out that way. It started as a little tiny thing. Dave Young: I don’t know a lot about it, but I know that I’m guessing in its early days, it was almost exclusively this sports drink that teams drank. Like football teams would have it on the sideline. And I don’t know if it came in powder that you just mixed into the big cooler that everybody got their drinks out of, I think that’s right. Stephen Semple: Yeah, and here’s how exclusive it was. It was developed specifically for a football team. Dave Young: Oh, okay. Stephen Semple: Yeah. Dave Young: The Gators? Stephen Semple: The Gators, exactly right. Dave Young: Go figure. Stephen Semple: So it’s 1965 in Gainesville, Florida, and really our story starts with a football coach and a doctor. And when we look at energy drinks today are a thing, but back then basically all you could get to drink would be either a pop or a glass of water. Dave Young: Yeah, yeah. Stephen Semple: I even remember when you couldn’t even get bottled water. It was you could get pop. You couldn’t get juice, pop. That was basically … Dave Young: But I also remember- Stephen Semple: You could barely even find orange juice back then. Dave Young: Sure. But I do remember football teams, and just me playing in high school or I was student manager for a while, and there was no energy drink like that. Not an energy drink, Gatorade’s not an energy drink. An electrolyte kind of a drink. Stephen Semple: Correct, sports drink. Yeah. Dave Young: A sports drink. So you had the little squirt bottles and there were always a bunch of salt pills handy. Players would swallow a salt tablet with their drink to replenish electrolytes, but that was about it and it was just basically table salt. Stephen Semple: What we’re going to discover here is even that idea of it being electrolytes wasn’t even known before the mid-’60s. Dave Young: Just like I know there’s a lot of salt in my sweat and I seem to have lost a lot of sweat and a lot of salt, so maybe I’ll replace some of that salt. That was all they knew. Stephen Semple: Yeah. So basically, here’s where we go. So sports drinks is a huge business today, it’s like a $30 billion business, and Gatorade is by far the market leader with 70% of the market share. And it’s part of Pepsi and for a while it was part of Quaker Oats, and before that it was independent. So we’re going to go back to Gainesville, Florida in the early 1960s, and we’ve got a football coach and a doctor. Ray Graves is coaching the University of Florida Gators- Dave Young: Right. Stephen Semple: … and he notices that there’s a problem. There’s a particularly tough practice on a hot day that sends 25 players to the infirmary for exhaustion and dehydration. And I want to think about this for a moment. This is not old guys like you and me. Dave Young: Yeah. Stephen Semple: This is young men who are athletes who are in the peak of health. Dave Young: Yeah, being overworked by coaches on a hot, humid day, but sure. Yeah, they’re not- Stephen Semple: Right. But at the same time, these are young men at the peak of their physical conditioning, 25 of them finding themselves in the infirmary. And initially they were told, “Drink more water. What you need to do is drink more water.” But he knew something was wrong because they were drink more water, but still getting dehydrated and ...
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    18 m
  • #250: iPhone – To Save the iPod

    #250: iPhone – To Save the iPod
    Apr 1 2026
    iPod saved Apple from chapter 11 and there would be no iPhone with it either. Oh, and Jony Ive helped, a little, too! Dave Young: Welcome to the Empire Builders Podcast, teaching business owners the not so secret techniques that took famous businesses from mom-and-pop to major brands. Steven Semple is a marketing consultant, story collector and storyteller. I’m Steven’s sidekick and business partner, Dave Young. Before we get into today’s episode, a word from our sponsor, which is, well, it’s us, but we’re highlighting ads we’ve written and produced for our clients. So here’s one of those. [Seaside Plumbing Ad] Dave Young: Welcome back to the Empire Builders Podcast. I’m Dave Young and Steve Semple’s here and we’re talking about empires. When you told me the topic for today here just a few seconds ago, it’s like, “Oh, we’re talking about an empire inside an empire. We’re talking about an empire that changed lots of things.” Stephen Semple: Yes. Dave Young: So we’re going to talk about the iPhone. Stephen Semple: Correct. Dave Young: Oh, man. Man, did it change things? Stephen Semple: Well- Dave Young: I mean, so- Stephen Semple: Yes. Dave Young: … you think people that aren’t… Gosh, I keep thinking that, gosh, there were a lot of years I didn’t have a cell phone, let alone an iPhone. Stephen Semple: Correct. Dave Young: But cell phones changed everything, and then iPhone changed it more. And gosh, what year are we talking about? Early 2000s? 2000-ish-four, ’05, ’06, somewhere in there? Stephen Semple: Yeah. Dave Young: Is that about right? I’m just trying to think of when I got one. Stephen Semple: Oh, you’re talking about when it launched? 2007 is when I- Dave Young: Seven. Okay. Stephen Semple: Yeah. 2007 is when it launched. And when you think about it, we used to have our Palmpilot for our contacts, we had our dicsman for our music, we had our cell phone for telephone calls, and we had internet cafes for our internet access. Dave Young: For our laptops and all of that. Yeah. Yeah. Stephen Semple: Right. Dave Young: All these devices. Stephen Semple: And today, it’s both the bestselling phone of all time, the best-selling camera of all time, the bestselling music player of all time, the best-selling GPS of all time, and the best-selling game console of all time. Dave Young: Crazy, isn’t it? It’s a ubiquitous product, really. Stephen Semple: Yes. It’s the most profitable product of all time. 2.3 billion have been sold. One fifth of humanity has one. Dave Young: Man. Stephen Semple: Right? Dave Young: Yeah. Stephen Semple: It created a whole brand new economy called the App Store that did not exist before. And it was not an obvious product. Steve Jobs initially hated the idea. I want to say this again. Steve Jobs initially hated the idea. He thought smartphones would never take off and they were a dumb idea. Dave Young: Okay. Stephen Semple: This is how not obvious the product was. Dave Young: Yeah. Every now and then you hear somebody saying, “Oh, I wish I could go back to a flip phone.” And you think, “Yeah, that would be nice.” But then it’s like, “Well, no. No, I don’t know if I could get by without all this stuff.” Stephen Semple: Yeah. It’s really incredible. The birth of the iPhone, to really understand the birth of the iPhone, is you actually have to go back to the iPod. It’s predated the iPhone. And Tony Fidel invented the iPod. Here’s what’s really important about the iPod, is Apple was on the verge of bankruptcy, and the iPod saved them from bankruptcy. The iPod is what saved Apple. And basically Tony Fidel, back when he was 12, he bought an Apple 2, and it was really his first true consumer product. And in 1991, he graduated. And of course, that was the early days of the internet. We forget how even new the internet is. And a couple of people had left Apple to start a company called General Magic to build handheld computers. Tony joins General Magic, and it’s amazing. There’s lots of ideas. But what he found is there was these tons of ideas and no focus, nothing ever made it to development. And that frustrated him because he actually wanted to develop things. So he goes over to Phillips, and Phillips had an MP3 player. And Napster came along, which was allowing people to download music,...
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    26 m
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