What does it really take to build a values-driven company culture that improves customer experience, strengthens teams, and creates lasting impact?

In this episode, Barbara Anne Gardenhire-Mills sits down with Alan Williams to explore how leaders can move beyond values on the wall and turn them into daily action. From customer experience and organizational culture to purpose-driven leadership and practical change, this conversation is filled with insights for leaders, business owners, and professionals who want to build with more intention.

Alan Williams is an author, speaker and founder director of SERVICEBRAND GLOBAL focused on creating and implementing values-driven concepts and operating models to create sustained positive impact. Delivery of award-winning projects in more than thirty countries as a corporate executive, management consultant and community leader. Various non-executive chair/director roles, founder k20 and Global Values Alliance, and cofounder World Values Day. Personal core values: Kindness, Excellence, Adaptability, Creation, Enjoyment.

This is a powerful episode for anyone thinking about leadership, culture, purpose, and how to create meaningful change without losing sight of people.

🎧 Listen now across all major podcast platforms:

https://pod.link/aHR0cHM6Ly9tZWRpYS5yc3MuY29tL3doYXQtdGhlLXdoeS9mZWVkLnhtbA

⬇️ Download this episode so you can listen offline, revisit the leadership insights anytime, and stay inspired when you need a reminder that values-driven change is possible.

Connect with Alan Williams:

www.kindness20.com

https://www.servicebrandglobal.com

https://www.linkedin.com/in/alanservicebrandglobal

#ValuesDrivenLeadership

🎥 Want to watch the video version of this podcast? Head over to our YouTube channel! https://youtu.be/F2vX7RxeUpE

🌟 To learn more about our host, Barbara Anne Gardenhire-Mills of Purpose-Filled Solutions & Evolutions, and how we support business growth and employee development, schedule a Complimentary Assessment & Strategy Session here: https://calendly.com/barbaraanne-purposefilledsande/pfse-free-coaching-consulting-strategy-referral

From Incarceration to Impact: How Tito Guerrero Transformed His Life and Found Purpose Through Resilience

After 12 years of incarceration, Tito was released from prison into a recession. He had a plan, he had grit, and he wanted to find his purpose. While navigating life, rebuilding himself he found that his purpose was to help others, to lead by example, to be a guiding light to those still in the dark.

Over the last 17 years, Tito has completed his BS and MBA degrees, bought and sold houses, worked his way up from an entry level position to a senior executive, married and has a daughter, moved across 4 states for work, opened a transitional living house, and a consulting business.

This episode is a powerful reminder that your past does not define your future—your choices do. If you’re looking for inspiration, direction, or proof that transformation is possible, this is one conversation you don’t want to miss.

🎧 Listen now on all major platforms: https://pod.link/aHR0cHM6Ly9tZWRpYS5yc3MuY29tL3doYXQtdGhlLXdoeS9mZWVkLnhtbA

⬇️ Download this episode to listen anytime, anywhere—perfect for revisiting key insights, staying motivated on the go, and keeping this powerful message close when you need it most.

Connect with Tito Guerrero:

https://www.linkedin.com/in/titoguerrero/

https://www.facebook.com/Titoguerrerospeaking/

https://www.youtube.com/@MrPeru510

#bethechange

🎥 Watch the video episode here: https://youtu.be/nlV_AVrDXks

🌟 Ready to step into your purpose and grow your business? Schedule your Complimentary Assessment & Strategy Session with Barbara Anne Gardenhire-Mills here: https://calendly.com/barbaraanne-purposefilledsande/pfse-free-coaching-consulting-strategy-referral

Multi-Award Winner, Keynote & Motivational Speaker, Invictus Games Gold Medallist, British Army Veteran, para-athlete and community champion. Once known as the unluckiest man in NATO, now the walking definition of resilience with an aspiration to motivate and inspire people to adapt to life’s challenges through talks and coaching about overcoming adversity, mental health and developing personal resilience using personal stories and lived experience.

Connect with David Jarvis:

Website: https://speakingsbc.com

YT: @speakingsbc

LinkedIn: @davidmarkjarvis

FB: @ScaleyBackCyclist

TikTok: @scaleybackcyclist

Link to a portion of the clip of David's medal ceremony on Facebook: https://www.facebook.com/share/v/1BEjS8Z8Sh/

Link to Press about David Jarvis win that ran in Scotland: https://www.pressandjournal.co.uk/fp/sport/other/6172306/aberdeenshires-david-jarvis-on-battling-back-from-diabetes-close-call-to-share-golden-invictus-games-moment-with-family-and-prince-harry/

🎥 Want to watch the video version of this podcast? Head over to our YouTube channel!👉 https://youtu.be/lDcYNfz2_2M?si=IQbPfzrDpBBbc1Mb

🌟 To learn more about our host, Barbara Anne Gardenhire-Mills of Purpose-Filled Solutions & Evolutions, and how we support business growth and employee development, schedule a Complimentary Assessment & Strategy Session here: https://calendly.com/barbaraanne-purposefilledsande/pfse-free-coaching-consulting-strategy-referral