"Adjusting" to Property & Casualty Claims: Negotiation 101

By: Chris Casaleggio

Narrated by: Virtual Voice

Master the skill that defines your claims career.

Whether you are new to the field or a seasoned adjuster, your ability to communicate, influence, and resolve conflict shapes your results and reputation. This book offers a clear, practical guide to negotiating effectively in the fast-paced world of Property and Casualty claims, with strategies and real-world tools you can use immediately for self-study or team development.

Inside you will learn:
What negotiation really means in the claims environment. How to work with attorneys and public adjusters with confidence and professionalism. The soft skills that separate good adjusters from great ones. How to reach ethical, creative resolutions that serve all parties. Insights from experienced adjusters across the industry. How negotiation shows up in daily life including how to negotiate your own salary.