There’s no one way to build anymore | UCLA CIO on AI & the Enterprise

AI is changing how software is built.

But inside enterprises, there’s no longer a single way to develop or deliver.

In this episode of Drag & Drop, Feroz Khan speaks with Howard Miller, CIO of the UCLA Anderson School of Management, about how AI is reshaping enterprise development, and what it actually takes to move from experimentation into real delivery within a higher education environment.

From the rise of tools like Claude to platforms like OutSystems, this conversation explores how modern enterprises are combining multiple technologies to stay agile, reduce technical debt, and modernize legacy systems.

In this episode, we discuss:

• Why there’s no longer one way to build in the enterprise
• How AI is changing the way organizations approach development
• Why flexibility and a multi-tool strategy is becoming essential
• How platforms like OutSystems support modernization and reduce technical debt
• The importance of choosing the right first use case
• Why development fundamentals still matter in an AI-driven world
• The challenges of adoption inside higher education environments

Whether you’re a CIO, developer, or enterprise leader, this episode offers a real-world perspective on AI, enterprise architecture, and the future of software development.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC builds AI-ready, low-code-enabled teams.

We help organizations move from AI pilots to real production execution through:

• Strategic Staffing
• Enterprise AI & Low-Code Training
• Agentic AI Bootcamps
• CoE & Governance Advisory

AI creates momentum.
Execution creates advantage.

Whether you're scaling delivery or building your AI capability — we help you build it right.