S4 - Episode 5 - Jenna Norfleet

Ever wonder how someone might go from being a psych major to clearing tables, to being a Michelin-star bartender? Join us for our chat with JENNA NORFLEET, head bartender at Francie in Williamsburg, Brooklyn. Jenna’s front of the house career path epitomizes how sometimes the restaurant job you have to support yourself as a student ends up being more fun–and more accessible–than the field you were studying in the first place.

Jenna has had an impressive rise through the ranks of front of the house service in the last few years, facing her fears and working hard to learn the craft.

Listen in to hear about:

~ building egg white cocktails

~ taking over an already established list

~ kicking out intoxicated guests

~ the importance of running your own race

~ being able to assess body language

~ how she gets inspiration and perspective from dining out in other restaurants