Calm Every Storm

Preventing Aggressive Behavior With Your Words

By: Brendan King

Narrated by: Virtual Voice

This book combines over 20 years of front-line crisis prevention and intervention experience and lessons learned, into 80+ easy to understand and easy to implement verbal de-escalation techniques. These techniques are designed to help you calm challenging or aggressive individuals, safely and professionally. You will learn to: • Control Your Own Responses and Avoid Taking Things Personally • Empower And Influence Others To Make Positive Decisions During Crisis • Build Relationships and Rapport With Persons in Crisis • Calm the Most Difficult and Stressful Situations with Your Words. Newly revised for 2021, this version is a companion to the authors best-selling "The 15 Fundamental Laws of De-escalation" offering actionable tips and techniques for readers to immediately put to use during crisis encounters. Mr. King brings decades of experiences working on the front lines front and center for the reader. Offering humorous, interesting, and relatable stories to fully explain and detail out what is commonly over complicated when studying de-escalation and conflict resolution. Example after example pulled from mental health, the military, and law enforcement work, Mr. King leaves no stone unturned when providing an in-depth learning experience for the reader to better equip themselves for challenging encounters. A great supplement to any first responders "tool-kit" this book should not be missed.

This book contains great ideas and insight that will be simple to execute.

This book contains a lot of great insight of ways to de-escalate any situation. Many of them are common sense, which isn’t so common anymore. Great tools for the toolbox.