Communicate Excellence

A Guide to Authentic, Positive, Consistent Front Desk Communication

By: Amy Demas

Narrated by: Amy Demas

Sound interesting? The author thinks so too! Listen to Communicate Excellence: A Guide to Authentic, Positive, Consistent Front Desk Communication and experience the compelling world of customer service and communication in dentistry and orthodontics.

©2019 Amy Demas (P)2022 Amy Demas

Critic reviews

"From making a great first impression to proper communication for scheduling and handling difficult patients, [Amy Demas] shows how to dramatically improve conversion rates, build your practice, and create raving fans in the process. … Implementing her time-tested methods will help build teamwork and reap big profits for your practice! (John K. McGill, CPA, MBA, JD, President of John K. McGill & Company, McGill & Hill Group)

An authority on Front Desk Communication

Ms. Demas’s insights from her extensive practical experience combined with her interesting and creative coaching techniques make this book a quick and valuable read for anyone who communicates. She communicates excellence.