Crisis Management

By: Trennis E. Killian

Narrated by: Virtual Voice

Crisis Management for First Responders is for first responders to be able to help victims of critical incidents as well as their own personnel who are affected by the trauma they witness or experience themselves. Individual first responders will learn how to maintain control over a crisis scene, help the victims, identify your own personnel who will need help, and how you can help them all. Agency leaders will learn how to setup their own Crisis Management System. This will entail developing their own resources to plan and train the key personnel to implement an intervention, complete with defusing, debriefing, and aftercare. Helpful handouts are included entitled, "Critical Incident," "Debriefing," and "Signs and Symptoms of Stress."