Dealing with Difficult Situations

At Work and at Home

By: Roberta Cava

Narrated by: Virtual Voice

Have you started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you feel you're not in control during those situations? Do other people try to manipulate you? If so, this book is for you both at home and at work. Armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any transaction. Roberta Cava, the author of the international bestseller Dealing with Difficult People shows you how. You'll find detailed examples of communication and feedback techniques with solutions for a wide variety of problem situations involving: Co-workers Bosses Subordinates Husbands and Wives Children, teens and young adults Seniors.l