Interpersonal Communications eReport

By: Dr. Tony Alessandra

Narrated by: Virtual Voice

While you may not often hear the above statement in actual words, I'm sure you have experienced them. Receiving is about the message (both the words and the intent) being transmitted accurately from sender to receiver. Receiving is about listening for content and intent. Receiving is about asking questions and providing feedback to insure accurate transmission of the message. The communication process is not complete until you have verified the accuracy of the message received. This report is devoted to the skills needed to make sure we are accurately and effectively sending and receiving the messages. You will learn how to ask questions, how to improve your listening skills, and how to use feedback to make sure your message is accurately received.