Keep Your Customers

How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty

By: Ali Cudby

Narrated by: Kim S. Monti

Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs five to 25 times more for companies to acquire a new customer versus retaining an existing one. That means a company’s process to keep their customers is tied directly to their revenue and profitability.

In Keep Your Customers, Ali Cudby provides insights from business leaders, ranging from legendary executive Kay Koplovitz to leading venture capitalist Mark Suster. Drawing from real-world client stories, business best practices, and case studies featuring company CEOs, Keep Your Customers has everything companies need to get started immediately. Ali shares the entire proven process that has helped companies around the world cultivate lucrative, long-term customers.

©2020 Ali Cudby (P)2020 Ali Cudby

No meat in here.

There was no meat in this book. It was full of meaningless and Holly statements. "You must hit your target." Really. the book is made up of one statement after another. Nothing of value in here.