Outstanding!

47 Ways to Make Your Organization Exceptional

By: John G. Miller

Narrated by: John G. Miller

"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!"
--Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show

Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful.

Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work.

With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.

Great Read!

As a manager overseeing around 30 people in 5 different locations, I was able to take these lessons and add them to my everyday routines. These days without exceptional customer service your business will sink fast and I was able to formulate my own examples based on the stories in this book to create some really great trainings for my team. Would rate 6 stars if I could.

Outstanding

The whole philosophy behind all of these books is life-changing. Thank you for sharing and inspiring and encouraging.

Another home run by John G Miller!

Outstanding is another practical set of life principals that can be applied to any facet of your professional life. John G Miller provides a simple to follow roadmap that takes personal accountability to another level.

Pretty Darn Good

Where does Outstanding! rank among all the audiobooks you’ve listened to so far?

I liked this book. John has some good insights into how to move an organization, or even yourself, forward. I will likely listen to it again because "repetition is the motor of learning." This book covers mostly different material from QBQ, so don't be overly worried about duplicate material.

great story

even though it's short, its packed full of a information, inrecommend sitting with a notebook and implementing these in your workplace.