Reinforcements

How to Get People to Help You

By: Heidi Grant

Narrated by: Randye Kaye

Humans have a natural instinct to help others.

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable.

But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

However, asking people for help isn't intuitive; in fact, a lot of our instincts are wrong. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake.

This pragmatic book explains how to get it right. With humor, insight, and engaging storytelling, Heidi Grant, PhD, describes how to elicit helpful behavior from your friends, family, and colleagues - in a way that leaves them feeling genuinely happy to lend a hand.

©2018 Heidi Grant (P)2020 Gildan Media

Hey Siri…read me a book

Good points in this book. However, I could barely get through it because of the narrator’s delivery. So monotone. The humorous bits were missed in the delivery completely. Unfortunate because I think a different narration would have made this far more engaging and memorable. I couldn’t wait to get through it.

cognitive dissonance

I really enjoyed the research information but I struggled a bit with the narrator's tempo and inflection.