Retail Banking

By: Dr. Ramamurthy Natarajan

Narrated by: Virtual Voice

“Brick and Mortar Banking” has migrated to “Click Banking” The mundane actions like Day Book, General Ledger, Balance Sheet, Tallying of Accounts, Cash Books (including cash counting), etc., are done by systems. An overview of analysis of bank balance sheet is also included in this book. New jargons like Bank Marketing, Customer Relationship in Banking, Financial Inclusion, Islamic Banking, etc., have been in air in the Banking industry. These concepts are demystified in this book. This book is not aimed at banking professional readers. But aims at non-bankers who would like to know about Banking concepts. This would probably make the readers as better and knowledgeable customers of the Banks. Happy Banking to all the readers.

Not what I expected.

I was not happy upon finishing this book. I should have previewed this one. I was sold on the title. It does not relate to U.S. retail market and I was not happy with the AI voice.