Retention First Audiobook By John Lamerton cover art

Retention First

Preview

Audible Standard 30-day free trial

Try Standard free
Select 1 audiobook a month from our entire collection of titles.
Yours as long as you’re a member.
Get unlimited access to bingeable podcasts.
Standard auto renews for $8.99 a month after 30 days. Cancel anytime.

Retention First

By: John Lamerton
Narrated by: John Lamerton
Try Standard free

$8.99 a month after 30 days. Cancel anytime.

Buy for $16.87

Buy for $16.87

If you can increase retention by as little as five percent, your profits could grow by as much as 95 percent.

Most small businesses chase strangers. Ads, funnels, lead magnets, networking breakfasts–they’re all just pouring more water into a leaky bucket. Put retention last, and you’ll feel knackered, always chasing the next deal, feeling like your business is running you, not the other way round.

This book helps you stop treating retention as an afterthought, and start putting it first in your business by looking after–and obsessing over–the customers you’ve already got before chasing new ones who have yet to spend a penny with you.

©2026 John Lamerton (P)2026 W. F. Howes Ltd
Customer Service Marketing & Sales Business
No reviews yet