Setting the Table

The Transforming Power of Hospitality in Business

By: Danny Meyer

Narrated by: Danny Meyer

The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack

Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done.

Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.

Hospitality for the masses

I now quote Danny almost every day: "Hospitality is present when you do something FOR someone. It is not present when you do something TO them. I keep trying to translate that into healthcare every day. Thank you Danny for wonderful, helpful, insightful words.

Fantastic

Excellent book. Well written and delivered. Part restaurant/ business how to part self bio. Definitely worth purchase.

One of the best management books I've ever read

What did you like best about this story?

Danny Meyer is an outstanding manager and I truly respect his style. I believe the book is just not for a restaurateur, but transcends many different types of businesses. I own and operate a fitness center and I just gobbled up Meyer's advice for our company. In addition, I recommended the book to 2 other friends who manage totally different types of business, a large General Contracting firm and Interior Plant Service. I hope they read it!

must-read for anyone looking to open a restaurant

a must-read for anyone looking to open a restaurant or any business for that matter.

Great "Hands On" Experience

What did you love best about Setting the Table?

I love the 'in the trenches' view of what makes his restaurants successful

What was one of the most memorable moments of Setting the Table?

The best parts were when he LEARNED from his mistakes and applied that knowledge to his business model

Have you listened to any of Danny Meyer’s other performances before? How does this one compare?

No

Did you have an extreme reaction to this book? Did it make you laugh or cry?

Laugh ... and take NOTES!

Any additional comments?

I love to hear success stories from someone who actually DOES the WORK.