2. Why Premium Clients Resist You (And What They're Actually Seeking Instead)
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You're scaling your business, raising your prices, and removing every obstacle to make things easier for premium clients. Then sales slow down. People take longer to decide. They buy but don't fully engage. What if the problem isn't friction itself, but the kind of friction you're creating?
In this episode, I'm talking about the friction paradox. The concept that's changed everything for how I work with high end clients and build high ticket offers. Most entrepreneurs get this completely backwards. When you understand the buyer decision making process that premium clients actually follow, you'll see why your current approach to how to attract clients might be killing your high ticket sales online before they even start.
The premium strategy you're using could be your biggest asset or your biggest mistake, depending on how you position it. This isn't about making things harder. It's about designing the right kind of challenge that makes them rise. Your premium clients don't want accessibility. They want elevation. They want to feel like they're entering something that will stretch them.
Tune in and by the end of this episode, you'll know exactly which friction points are expanding your premium clients and which ones are just costing you deals.
- Why premium clients resist restriction but crave challenge (and how this changes your entire buyer decision making process)
- The difference between expansive friction and restrictive friction, and which one high end clients will pay for
- How to use premium strategy as a friction point that actually expands your clients instead of making them smaller
- What how to attract clients really means when you're building a high ticket offer (it's not about being easy to work with)
- The five ways restrictive friction kills high ticket sales online before anyone even applies.
- Why gatekeeping information, over-complicating steps, and rigid templates are costing you premium clients
- The positioning move that signals to high end clients that you're selective, and why this becomes part of your value when scaling your business
- Come say hi on Instagram │Facebook │LinkedIn
- Calibration Mastermind: https://rachelpearson.kartra.com/page/Calibration-mastermind
- Download your episode freebies: https://rachelpearson.kartra.com/page/sJM184
- The Premium Positioning Strategy Luxury Brands Use To Attract Buyers Who Don't Shop Around [ep. #1]
- Strategic Innovation Isn't What You Think (And It's Why You Struggle to Attract Premium Clients) [ep. #3]