28: Quality Theatre to Quality Science - Jeremiah Genest’s Playbook

Val sits down with Jeremiah Genest, Senior Director of QTR at Just Evotec Biologics, to discuss intelligent failure. Jeremiah argues that quality systems should be designed to fail predictably, so we can learn purposefully. He also takes aim at those feel-good metrics, like celebrating zero deviations, that can hide unknowns rather than prove control.

It’s provocative, it’s practical, and…You might never look at a green dashboard the same way again.

Show Notes:
Jeremiah's blog 'Investigations of a Dog' - https://investigationsquality.com/

Philosophy of Deming and the 14 principles of the System of Profound Knowledge - https://deming.org/

former FDA investigator and DI expert, Peter Baker's blog - https://www.liveoakqa.com/blog-1

Upcoming Q1 conference (with the LIVE EPISODE of the Podcast) - https://conference.q1scientific.com/