#60. Silence isn't neutral

When you don't say anything, you send a message to your team. The message says, This is OK. Or, I'm OK. with this. So, while you think you're being neutral, you're not at all. Silence isn't neutral.

I want you to consider starting more conversations--they're almost always ones about struggling performance you've avoiding, right? The tiny things you avoid (and don't talk about) turn into big problems. Listen for tips on how to start these conversations.