#93 Being a Service Agent can be better we will show you how

The conversation continues with those crazy people guys, Brian and Ted from 5th Talent. In part two they discuss:

• The methodology to getting the human to human challenge right
• It's not the ping pong table, pizza party or even higher wages so what is it?
• What makes a person want to flip burgers for less money rather than work in the contact center

And much more

Learn more about Brian: https://www.linkedin.com/in/briankearney-meaningfulwork/

Learn more about Ted: https://www.linkedin.com/in/tnardin/