#97 - How Senior Living Can Win with AgeTech with Phil Vlach

Summary
In this episode of From Leads to Leases, host Jerry Vinci interviews Phil Vlach, founder of AgeTech Labs and head of technology at Schlegel Villages. They discuss the critical role of technology in senior living, the existing technology gap, and how operators can better adopt innovative solutions to enhance care and resident experiences. Phil shares insights on the 100-year life concept and its implications for senior living, as well as the importance of bridging the gap between innovators and operators in the AgeTech space. The conversation emphasizes the need for a strategic approach to technology adoption and the potential for personalized care through innovative solutions.

Learn More

• Connect with Phil Vlach on LinkedIn https://www.linkedin.com/in/philvlach/

• Learn more about AgeTech Labs https://www.agetechlabs.ca/

• Learn more about AgeTech Connect https://www.agetechconnect.com/

• Learn more about Schlegel Villages https://schlegelvillages.com/

Takeaways

• Technology is advancing faster than most senior living providers can keep up with.

• The cost of doing nothing in tech adoption limits the capability of care teams.

• Technology should support staff and enhance resident experiences, not replace them.

• Operators need to accommodate residents' personal technology in communities.

• The Layer Cake framework helps harmonize user experience across different tech solutions.

• The 100-year life concept will reshape how we think about retirement and senior living.

• Residents will increasingly bring their own technology into communities.

• AI can create personalized experiences for residents, improving care outcomes.

• Operators that adopt technology early will differentiate themselves in the market.

• Personalized journeys for residents will become the norm in senior living.
  
  Chapters
  00:00 From Leads to Leases - A Senior Living Business Podcast
  01:28 Welcome Phil Vlach - AgeTech Labs
  02:19 The Technology Gap in Senior Living
  07:25 Tech Adoption of Residents Creates Challenges
  09:05 The Cost of Inaction in Tech Adoption
  12:59 Bridging the Gap: AgeTech Labs
  15:55 Biggest Misunderstandings Between Innovators and Operators
  22:20 The 100-Year Life: Redefining Senior Living
  27:30 Integrating Personal Technology in Senior Care
  34:31 Modular Tech Strategies: Building a Flexible Future
  37:11 How Operators Can Avoid Being Stuck with Outdated Systems
  38:23 The Future of Personalized Resident Experiences