AI in Health Care: How Technology is Helping Clinicians Care Better

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Artificial intelligence can sound intimidating—but what if it’s actually making healthcare more human?

In this episode, we sit down with Bayhealth's vice president and Chief Health Information Officer, Jonathan Kaufmann, DO, who is passionate about using today’s technology (and tomorrow’s) to improve care, transparency and efficiency in healthcare. From AI tools during appointments that help doctors focus more on patients, to generative systems that summarize clinical notes and surface insights that might otherwise be missed, we explore how AI is already changing care behind the scenes.

We’ll talk about the real benefits—stronger patient-doctor relationships, reduced burnout, better access to information—as well as the very real challenges, risks, and hurdles to adoption. Most importantly, we’ll discuss what all of this means for you as a patient, parent, or community member, and why AI may become a trusted companion throughout every phase of care. Whether you’re curious, cautious, or just wondering how technology fits into the future of health, this conversation breaks it down in a way that’s practical, honest, and hopeful.