In this episode of The Apartment Jedi Podcast, Andrew Bowen sits down with Chris Moreno to discuss insights from the RETC Tech Summit and the broader implications for multifamily housing.

The conversation explores how technology, policy, and economics intersect to shape the future of rental housing. Chris shares perspectives on the growing role of AI, the importance of advocacy, and the challenges facing development and affordability.

Topics Covered

• Overview of RETC and its role in multifamily advocacy
• The importance of local housing policy and regulation
• Supply and demand as the core driver of affordability
• AI adoption and the balance between automation and human interaction
• Trust and relationship-driven decision making in multifamily
• Labor shortages and construction challenges
• The role of technology in improving efficiency and reducing costs
• Why consistent policy is critical for long-term development

Key Insight

Multifamily sits at the intersection of two business models:

• Long-term real estate investment
• Fast-moving, highly relational operations

Understanding that tension is critical to understanding the industry.

Guest

Chris Moreno
Director of Real Estate Partnerships
SWTCH

Links

Apartment Jedi
https://apartmentjedi.com

In this episode of The Apartment Jedi Podcast, Andrew Bowen sits down with Dom Beveridge, founder of the influential 20for20 report, to explore the key insights emerging from this year's research.

The 20for20 project gathers insights from twenty senior multifamily executives responsible for operations or technology. These structured interviews provide one of the clearest snapshots of how operators are evaluating and deploying technology across their portfolios.

Andrew and Dom discuss how artificial intelligence has moved from experimentation to strategic investment and where multifamily leaders are seeing real operational impact from technology.

Topics Covered

• The methodology behind the 20for20 report
• Key technology trends emerging from the research
• The rapid rise of AI in multifamily operations
• Why operators are becoming skeptical of superficial AI claims
• Maintenance operations as a major opportunity for innovation
• Where technology is delivering measurable efficiency gains

Guest

Dom Beveridge
Founder, 20for20

Links

20for20 Report
https://20for20.com

Apartment Jedi
https://apartmentjedi.com

EV Charging in Multifamily: Infrastructure, Incentives & Retention Strategy

Guest: Jeremy Cohen, Director of Real Estate Partnerships, SWTCH

EV charging is no longer a “nice-to-have” in multifamily housing — it’s rapidly becoming core infrastructure.

In Episode 23, Andrew Bowen sits down with Jeremy Cohen of SWTCH Energy to unpack what EV adoption really means for owners, operators, and asset managers.

This conversation moves beyond surface-level amenity talk and into operational strategy, load management, monetization, incentives, and long-term retention impact.

In this episode, we discuss:

• Why EV charging should be treated as infrastructure — not just an amenity
• How load management technology prevents costly transformer upgrades
• The difference between Level 2 and Level 3 charging (and why fast chargers don’t belong at most communities)
• Smart pricing strategies (and why flat-rate billing can backfire)
• CapEx vs OpEx models for deployment
• How EV charging may influence renewal retention
• The retrofit challenge for older multifamily stock
• Why operators should leverage incentives while they still exist

Key Takeaway:

If EV charging isn’t part of your long-term asset plan, you’re already behind.