Boost Conversations – The Conversational AI & CX Podcast Podcast By boost.ai cover art

Boost Conversations – The Conversational AI & CX Podcast

Boost Conversations – The Conversational AI & CX Podcast

By: boost.ai
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Boost Conversations: A bi-monthly briefing for CX leaders. We skip the AI hype to focus on scaling enterprise AI Agents. Hear from boost.ai experts, partners, and customers on the ROI, security, and strategy behind modern contact centers.

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Episodes
  • Episode 01: Conversational AI in 2026: From hype to enterprise reality

    Episode 01: Conversational AI in 2026: From hype to enterprise reality
    Feb 27 2026

    The era of AI experimentation is over. To capture the projected $80B in labor savings in 2026, enterprises must pivot from “proof of concept” to responsible, large-scale deployment.

    In this inaugural episode, Shiv Chibber sits down with boost.ai’s Clay Cardozo (VP of Product Development) and Nick Mitchell (CRO) to discuss the market realities of scaling AI.

    Key Takeaways:

    -The Scaling Gap: Why most AI pilots fail to reach production.

    -Market Realities: Moving past the hype to address security and governance.

    -ROI Framework: How to measure the tangible impact of AI Agents on the bottom line.

    -Strategic Deployment: The shift from “Can it work?” to “Can it scale responsibly?”
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    31 mins
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