Building Brand Advocacy Podcast By Paul Archer and Verity Hurd cover art

Building Brand Advocacy

Building Brand Advocacy

By: Paul Archer and Verity Hurd
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Building Brand Advocacy is a tactical marketing podcast exploring how the world’s most impactful brands grow. Hosted by Paul Archer and Verity Hurd, the show explores the tactics and strategies behind modern brand building. Each episode breaks down how category-defining brands, platform leaders, and industry insiders rewriting the rules of growth and the tactics, strategies, and decisions other brands can apply immediately. This podcast is your marketing playbook.Paul Archer and Verity Hurd Economics Marketing Marketing & Sales
Episodes
  • How to Build, Scale & Actually Use AI in Marketing
    Mar 18 2026

    AI for brands is already here. It’s making a shift and as marketing teams, we should be reactive. But the reality is that most brands are still figuring out where to start.

    In this episode of Building Brand Advocacy, we break down the real state of AI for brands right now. What's working, what's just noise and how to make AI work for YOU without losing the human touch that drives real brand advocacy.


    In this episode, we cover:

    The current state of AI for brands

    How to make AI work for you and your team today

    How AI will reshape marketing resources and team structures

    Practical ways to use AI in your day-to-day work life

    Using AI to create real efficiencies across your content and marketing ops

    How to build, scale, and manage an AI team from scratch


    CHAPTERS

    00:00 Build Your AI Native Dream Team

    02:32 Manager of Infinite Minds

    03:54 Onboarding and Feedback Loop

    09:49 Future Proof Marketing Roles Form AI

    15:14 Building AI Agents into Your Workflow

    22:30 Repurposing Content With Agents

    25:54 Scaling To 11 Agents

    31:58 AI Native Mindset Shift

    34:45 Create A Preference Sheet for AI

    38:34 Training Cadence And Growth


    Whether you're a brand team trying to do more with less, or a marketing leader figuring out how to upskill your team, this episode is your AI starter kit.


    🔔 Subscribe to watch our new episodes every Tuesday.


    CONNECT WITH PAUL & VERITY

    Paul: www.linkedin.com/in/paulkarcher/

    Verity: www.linkedin.com/in/verityhurd/


    FOLLOW US

    Subscribe: www.youtube.com/@buildingbrandadvocacy

    Instagram: www.instagram.com/building_brand_advocacy

    TikTok: www.tiktok.com/@building.brand.advocacy


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    43 mins
  • How To Build A Community-Led Brand From Scratch (If I Started Over) | Sophie Miller’s Masterclass
    Mar 11 2026

    In this mastermind episode, Sophie Miller (founder of Pretty Little Marketer) breaks down the exact tactical steps she’d take to build a high-engagement community from scratch in 2026.


    If you’re a brand, marketer or founder trying to turn followers into a real community engine, this episode is a step-by-step guide to catapult your community strategy.


    In this episode, you’ll learn:

    00:00 Introduction to community building

    00:56 The Platform Strategy

    05:06 Step 1: Connection Point

    08:19 Step 2: Mission Sentence

    11:09 Step 3: Connection To You, Connection To Each Other

    16:24 Step 4: Thin Content

    🔔 New episodes every Wednesday — subscribe so you never miss an episode.


    CONNECT WITH SOPHIE

    LinkedIn: https://www.linkedin.com/in/sophiealicemiller/

    Instagram: https://www.instagram.com/sophiemillerrrr/

    Pretty Little Marketer: https://www.linkedin.com/company/prettylittlemarketer/


    FOLLOW US

    Subscribe: ⁠www.youtube.com/@buildingbrandadvocacy

    Instagram: ⁠www.instagram.com/building_brand_advocacy

    TikTok: ⁠www.tiktok.com/@building.brand.advocacy

    Verity: www.linkedin.com/in/verityhurd/



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    23 mins
  • Inside Trinny London, Benefit & MADE.com: The Truth About Building Brand Advocacy
    Mar 4 2026

    Are you building a real community around your brand or just spending budget on meaningless partnerships and vanity metrics?

    In this episode of Building Brand Advocacy, Verity sits down with marketing consultant Lauren Spearman who has worked with Global brands including Benefit Cosmetics, MADE.com, Trinny London to unpack what genuine advocacy looks like today vs. a decade ago and why most influencer strategies are still stuck in 2014.


    We go deep on how to move from fabricated, performance-led “community” to truly invested brand advocates who buy, refer, and defend your brand online.


    In this episode, you’ll learn:

    • Evolution of brand advocacy over the last 10 years

    • How Benefit Cosmetics build a ‘warm’ brand through effective influencer strategies

    • How to find organic advocacy in your existing community

    • How to build real relationships with your influencer partners

    • What went into creative authentic advocacy at MADE.com

    • The work behind Trinny London Tribe

    CMOs, brand and social leads, and anyone tired of pouring budget into influencer campaigns that don’t convert into real advocacy, retention, or revenue, this episode is for you.


    CHAPTERS

    02:37 Netmums and Real Community

    06:24 Inside Benefit Cosmetics

    12:20 Employee Advocacy in Action

    19:33 Benefit Mascara Maldives Launch

    21:37 Reframing advocacy at MADE.com

    24:52 Building the Advocacy at MADE.com

    30:28 Brand Advocacy vs Performance

    34:26 Treating Creators as True Partners

    37:26 Behind the Trinny Tribe Community

    40:36 Quick fire and Wrap Up


    🔔 New episodes every Wednesday — subscribe so you never miss an episode.


    CONNECT WITH LAUREN

    LinkedIn: https://www.linkedin.com/in/laurenspearman/

    Instagram: https://www.instagram.com/laurenspearman/

    TikTok: https://www.tiktok.com/@spearmanlauren


    FOLLOW US

    Verity: www.linkedin.com/in/verityhurd/

    Subscribe: www.youtube.com/@buildingbrandadvocacy

    Instagram: www.instagram.com/building_brand_advocacy
    TikTok: www.tiktok.com/@building.brand.advocacy

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    42 mins
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