Episodes

  • TRAILER: Conflict Coach with Dr. Emily Taylor

    TRAILER: Conflict Coach with Dr. Emily Taylor
    Jan 17 2025
    Tired of feeling overwhelmed by conflict in your life? Learn the skills to confidently handle any conflict, as certified mediator Dr. Emily Taylor coaches real people through real conflicts in their lives. From family struggles to workplace disputes, neighborhood conflicts to in-law disagreements, each episode of Conflict Coach with Dr. Emily Taylor gives you concrete strategies to find the root of a conflict, identify solutions and create positive change. Dr. Emily Taylor’s passion for helping others gain the confidence to navigate conflict comes from her personal experience (she’s a married mom of five!) and her professional life (PhD in psychology, certified conflict mediator, author of the books “Conflict Fluent” and “Raising Mediators.”) Conflicts are inevitable, but they don’t have to ruin your life. Let Dr. Emily Taylor be your guide to building the life you want. Conflict Coach with Dr. Emily Taylor is a BYUradio podcast. New episodes every other Tuesday starting February 4. Connect with Dr. Emily on social media @conflictcoachwithdremily.
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    1 min
  • E13: Season Finale - Let’s Get Updates on Jeff, Morgan, Tyler, Erika and Sara!

    E13: Season Finale - Let’s Get Updates on Jeff, Morgan, Tyler, Erika and Sara!
    Jun 24 2025
    Dr. Emily Taylor shares updates on several people she coached in Season One of the show. Has Jeff (Episode 9) found better work-life balance? Did Morgan (Episode 8) reconcile with her estranged sister? What happened with Sara’s coworker conflict in Episode 10? How did Erika (Episode 1) end up resolving things with her husband? Did Tyler (Episode 5) find a way to connect with his sister so they could share household duties more equally? In this final episode of the season, Dr. Emily also goes behind the scenes of conflict coaching with her producer Julie Rose to answer questions like: -Why doesn’t she tell people how to solve their conflicts? -What does she really mean when she asks “What is your need?” -How could texting sometimes be better than face-to-face communication in a conflict? -Why is role-playing such a common part of a coaching session? CHAPTERS 00:00 Introduction and Season Recap 00:51 Update on Jeff’s Journey 01:36 Morgan's Update with Her Estranged Sister 04:03 Coaching Insights: The Role of a Coach 06:11 Tyler's Update: Building Sibling Relationships 10:32 Erika's Update: Understanding Underlying Needs 16:55 The Power of Mirroring in Conflict Resolution 19:32 Dr. Emily’s Conflict Achilles Heel 21:08 Role Playing and Sara’s Update 27:08 Reflections and Looking Ahead
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    28 mins
  • Lessons From A Life Filled With Conflict

    Lessons From A Life Filled With Conflict
    Mar 3 2026
    Join Dr. Emily Taylor as she does something a little different this week—she sits down with her mom, Miriam, to talk about what conflict looks like across a lifetime. Perhaps you have someone older in your life, a parent, grandparent, or older friend who you look up to in your life? Having a conversation with them like the one Emily has with her mother can be a great way to gain new insights into your own conflicts. They explore how Miriam’s strict upbringing shaped her into a conflict-avoider, and how freedom and “coming of age” helped her see that adults get to choose the kind of life they want. Miriam shares her practical guide for deciding when to engage: ask whether it will matter next week or next month, and prioritize relationships and peace of mind over being right. She also offers a way to talk about tough issues without escalating—share personal experiences, listen for common ground, and validate that you may never fully understand the other person, but you genuinely want to. Dr. Emily closes by highlighting the power of “family weavers,” vulnerability, gratitude, and connection—especially when we don’t agree. Let us know how you like this episode! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS (0:00) Welcome to Conflict Coach (0:53) Introducing Today's Special Guest (2:17) Recurring Conflicts Across Generations (5:05) Coming of Age (9:02) Choosing Your Battles (11:05) Talking About Difficult Topics (12:19) The Power of Listening (13:14) Family Weavers (14:14) Advice for Younger Generations (20:13) Guiding Principles for Disagreement (21:02) Closing Reflections (25:45) Season Wrap Up
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    26 mins
  • How Do I Resolve Conflict With Someone I Don’t Trust?

    How Do I Resolve Conflict With Someone I Don’t Trust?
    Feb 17 2026
    Join Dr. Emily as she coaches Vicky, who has reached a breaking point in a long-simmering conflict with a fellow volunteer leader in her church congregation. It’s a conflict that will feel familiar to anyone who has been a leader in a volunteer organization like a PTA or neighborhood board where passionate people with different communication and leadership styles all try to do good things together. A series of frustrating encounters has led Vicky to distrust another volunteer leader she must work with closely. In this coaching session, Dr. Emily helps Vicky explore how to rebuild that trust and find a path forward, using all of the conflict management skills we’ve learned this season. In this episode, we’ll review how to: - Identify the root of a conflict - Recognize the story you’re telling yourself about the conflict - List and express your needs - Use nonviolent communication to meet your needs Dr. Emily recommends this resource from the Nonviolent Communication (NVC) Academy to help you name your needs and feelings: https://nvcacademy.com/media/NVCA/learning-tools/NVCA-feelings-needs.pdf Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS (0:00) Introduction to Conflict Coach (0:52) Introducing Vicky’s Conflict (2:23) Vicky’s Story: The Flashpoint (8:19) Exploring Vicky’s Needs (12:00) Formulating a Plan with Nonviolent Communication (27:12) Conclusion and Key Takeaways
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    31 mins
  • What If You Don’t Want to Reconcile, but Feel Like You’re Supposed To?

    What If You Don’t Want to Reconcile, but Feel Like You’re Supposed To?
    Feb 3 2026
    Join Dr. Emily Taylor as she coaches Clay who is estranged from his sister and ambivalent about reconciling. Like Clay, you may have conflicts that you don’t feel motivated to resolve, but also feel a little guilty about that. “I know I should want to fix this,” says Clay. Dr. Emily helps him explore the reasons for his indifference and assess whether it’s something he wants to honor or ignore. Sometimes indifference toward a conflict is healthy self-regulation. But sometimes it’s rooted in unhealthy avoidance. In this episode, you’ll learn how to: - Sort out your internal conflict (what you want vs. what you think you should want) - Identify healthy vs. unhealthy indifference - Create a framework for reengaging with estranged loved ones Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily (0:00) Introduction to Conflict Coach (0:53) Introducing Clay’s Estrangement (3:50) Clay’s Internal Conflict: Indifference vs. Reconciliation (10:59) Exploring Healthy and Unhealthy Indifference (18:58) Creating a Framework for Reengagement (23:03) Conclusion and Key Takeaways
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    26 mins
  • How Do We Approach Reconciliation with Caution and Care?

    How Do We Approach Reconciliation with Caution and Care?
    Jan 20 2026
    Join Dr. Emily Taylor as she coaches Maya through her complex family estrangement. Like Maya, you may have estranged relatives or friends that you’d like to reconnect with, but fears of manipulation or accidentally worsening the conflict may make you hesitant. Dr. Emily helps Maya understand her hesitations, and gives her concrete skills for moving forward. Tune in to glean practical strategies and insights on handling your own conflicts. In this episode, you’ll learn how to: - Review your push and pull factors - Build on previous relationship success through small interactions - Incorporate your spiritual beliefs into your conflict strategy Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS (0:00) Introduction to Conflict Coach (0:53) Introducing Maya’s Family Conflict (6:16) Exploring Push and Pull Factors (8:45) Reconnecting Through Small Steps (15:56) Incorporating Spiritual Beliefs (21:00) Conclusion and Key Takeaways
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    23 mins
  • Tips For Leveling Up Your Conflict Resolution Skills

    Tips For Leveling Up Your Conflict Resolution Skills
    Jan 6 2026
    Dr. Emily Taylor kicks off the new year by introducing five essential skills for managing conflicts more effectively in 2026. With the new year, you may have goals or resolutions related to conflicts in your life. Listen along as she offers insights pulled from previous episodes of Conflict Coach. In this episode, you’ll learn how to: - Focus on your relationship - Work towards repair in small steps - Identify your “why” in a conflict - Role-playing from someone else’s point of view - Create a positive personal narrative Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS (0:00) Introduction (1:13) Skill 1: Focus on the Relationship, Not the Conflict (6:46) Skill 2: Take Smaller Steps to Repair the Relationship (13:49) Skill 3: Identify Your ‘Why’ in a Conflict (17:51) Skill 4: Role-Playing from the Other Person’s Point of View (22:13) Skill 5: Creating a Positive Narrative of Conflict Failures (26:37) Conclusion and Key Takeaways Watch video of this episode on the Conflict Coach YouTube Channel here: https://www.youtube.com/@ConflictCoachPodcast Listen to the full episodes referenced in this episode: S1E5: What Role Are You Playing in the Conflict? (Tyler) https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000697558934 S1E8: How Can You Mend an Estranged Relationship? (Morgan) https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000703559303 S2E1: How Do You Navigate Difficult Relationships When You’re Grieving? (Stacie) https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000729214824 S2E3: Are You The Source of Tension in Your Conflicts? (Laura) https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000733809885 S2E6:How Do I Make the Change I Want in My Life? (Spencer) https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/i
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    28 mins
  • How Do I Handle a Conflict About Religious Differences?

    How Do I Handle a Conflict About Religious Differences?
    Dec 23 2025
    Dr. Emily Taylor coaches Naomi, who is struggling with her father's distance from their shared faith. Religious or not, you’ve likely been in a scenario where you wished someone else shared your deeply-held conviction. Naomi shares her heartfelt desire to reconnect with her father through her faith, and Dr. Emily offers insights into distinguishing between persuasion and manipulation. Together, they explore the power of active listening and creating structured dialogues to foster mutual understanding and respect. This episode is a must-listen for anyone facing conflict around deeply held beliefs or values. In this episode you’ll learn how to: - Know the difference between manipulation and persuasion - Become a better active listener - Create a structure for difficult conversation topics Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS (0:00) Introduction to Conflict Coach (1:04) Meet Naomi: Struggling with Faith Difference with her Father (9:02) Persuasion vs. Manipulation (12:35) Switch to a Loving Approach (17:10) The Power of Active Listening (22:35) Structuring Difficult Conversations (27:52) Conclusion and Key Takeaways
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    24 mins