Customer Review Trust Study – Analysis of 1,000 Small Business Websites
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This episode explores the findings from the Customer Review Trust Study, which analyzed 1,000 small business websites to understand how customer reviews are displayed and used as trust signals.
The research found that 72% of small business websites do not display customer reviews prominently, despite reviews being one of the most influential factors in consumer decision-making.
Read the full research report:
https://learn.reputationriser.com/customer-review-trust-study/
ReputationRiser software:
https://reputationriser.com
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