In this episode, I chat with Jason Thompson of TELUS, one of the major Canadian ISPs, about the customer Internet experience, what ISPs are doing with new tech, and why connecting real people and making their lives better is what broadband networking is all about.

Another person I love to work with that is as passionate about standardization as I am, Cristina Radelscu-Banu and I sit down and talk about the reality of deployed networks vs. bleeding edge, and taking a high-level view of technology.

I have known so many great people who have not just made a difference in the industry, but a difference in my life, and Gavin Young from Vodafone is no exception. In this episode, we discuss a holistic view of technology, the era of smart CPE and smart networks, and how operators face an exhausting goal of ensuring things “just work” for everyone, all the time.

Listeners know that I love diving into the real stories behind who makes your Wi-Fi and Internet work. I can think of few more interesting stories than Aleksandar Radivojša from Serbia Broadband (now Yettel). In this episode we fly all over the map talking about language, being “in between the hammer and the horseshoe” of CPE quality and customer satisfaction, and how even bees have their own network protocols.

Fritz! Box, the router with the great name deployed in Europe, always had a great story for me when it came to really owning a product line and the impact it has on end-users. In this episode, I chat with my friend Eric Van Uden of Fritz! (formerly AVM) about how customers view their Internet service, the retail router market, and what we love about being bridges between the worlds of technology and commerce.

While at the Fall 2025 Broadband Forum meeting in Tuscon, I sit down with Jeevithan Muttu, where we dive into the implications of LLMs for coders, for broadband, and for culture. Special thanks to @Viodi for recording!

It’s always rewarding to find someone with as much passion and energy for networking standards as I do. In this episode I chat with Pedro Mouta of the Wireless Broadband Alliance about the human side of standards, how we make the business case, and how Wi-Fi and broadband are really about one thing: the end users’ experience that is in the hands of operators.

A fantastic episode with one of the founding minds behind Broadband, Jason Livingood and I chat about luck, experience, the shifting landscape of broadband speed and content, and the good work of people like the late Dave Taht that has changed the way we treat the “old ideas” of how Internet services should be delivered.