Exclusive: Alon Lavi From ELAL Answers Your Questions
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to Cart failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from wishlist failed.
Please try again later
Adding to library failed
Please try again
Follow podcast failed
Please try again
Unfollow podcast failed
Please try again
Exclusive: Alon Lavi From ELAL Answers Your Questions
-
Narrated by:
-
By:
El Al has been getting a lot of heat lately. Canceled flights, no callbacks, passengers feeling abandoned. Our community sent in hundreds of questions and I sat down with Alon Lavi, El Al's head of customer experience, to get real answers.
He's answering from a bomb shelter. That tells you everything about what they're dealing with.
We cover why flights are leaving half empty, how they're deciding who gets rebooked, the pricing controversy, and what they're doing to fix their customer service.
No reviews yet