FOCUS on Utilities | EP3 | Pathways to energy equity and achieving a just transition

Amid a cost-of-living crisis, rising energy bills, an abandonment of gas and a lack of social license for big transmission projects with huge cost overruns, what more needs to be done to put the customer at the centre of the energy transition? Do consumers at all levels understand the role they have to play in the energy transition, are large energy users genuinely engaged and what can utilities do to bring everyone on the journey?