How to Build a Remote Call Center That Actually Works | Lynn Daniel | EP 110
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How to Build a Remote Call Center That Actually Works | Lynn Daniel | EP 110
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Jake Gump interviews Lynn Daniel about building a remote-first customer research company long before remote became mainstream.
This episode covers hiring discipline, call quality, AI integration, AWS migration, cybersecurity, and leadership lessons from scaling distributed teams.
Practical insight for founders and operators.
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