If You Don't Run Your Shop Then Your Shop Runs You

Because being good at fixing cars isn’t enough anymore...

This episode is for shop owners who are tired of chaos, thin margins, and feeling like they’re constantly putting out fires.

Kevin breaks down what it actually takes to build a disciplined, profitable shop in an industry that’s getting tougher by the day.

We’re talking real systems. Real structure. Real leadership.

Inside this episode:

-Why letting customers bring their own parts kills your margins
-The difference between ChatGPT and a properly built shop AI system
-How documentation and process increase close rate
-Why most shops misunderstand sell-through rate
-The truth about service advisors vs. technicians
-How systems protect you from insurance games

If you want to stop reacting and start running your shop like a business, not a hobby, this one’s for you.

No corporate script. No sugarcoating. Just what works.

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