07. AI Forward, the Right Way | Garrett Ekstrom (CRIMSON Agency) and Gary Ragland

What's the difference between true AI transformation and empty buzzword recklessness? AI has incredible potential, but that potential depends on quality processes and human oversight. It unlocks real efficiency but also raises important questions about accuracy and security.

What’s the right way for a company to go AI-forward?

Inside Information Host Laura McGowan and Tweddle Group Manager of AI Content Strategy Gary Ragland visited CRIMSON Agency to talk with Garrett Ekstrom about the best practices emerging (and evolving) around AI.

How should approaches to AI differ between industries, between companies or even between members of the same team? What red flags do we see when companies make groundless claims or use AI irresponsibly? And how does the technology impact DIY coding, information security and content development? Find out on this week's Inside Information.

More resources:

Learn more about CRIMSON Agency at https://crimsonagency.com/.

Full disclosure: CRIMSON developed the official Tweddle Group website, and we've consistently enjoyed working with them. View the result of our partnership at https://tweddle.com.

Send your questions and feedback to Inside Information at mailto:podcast@tweddle.com.

06. Roberto Coccoluto | Building a Better Electronic Parts Catalog

How much money gets left on the table when an Electronic Parts Catalog is outdated or hard to use?

Why is it still so difficult for technicians to get the right replacement parts?

And why does updating an EPC still require so many hours of manual data entry?

Laura McGowan, host of the Inside Information Podcast, talks with Roberto Coccoluto of Tweddle Group Italia. Roberto's team spearheaded the development of Tweddle Group's EPC, so he's uniquely qualified to examine the challenges EPCs present, the best ways to address those challenges, and how smart companies turn their EPCs into a whole new competitive advantage.

More resources:

Visit Tweddle Group Italia's LinkedIn page.

Learn more about Electronic Parts Catalog.

Send your questions and feedback to Inside Information at podcast@tweddle.com

05. Interviewing AVA | Rob Wiseman

If you had a direct line into your car's brain, would you use it?

What if it could tell you about an important recall?

What if it knew which family member was behind the wheel, and could tailor information to that specific person?

This week, Laura McGowan talks with AVA, the AI-driven Advanced Vehicle Assistant, to find out what it's like to be an in-cabin support platform.

Then, Laura catches up with Rob Wiseman, the Content Development Manager behind AVA's incredible product knowledge.

It's a fascinating, one-of-a-kind look inside the "mind" and behind the scenes of a cutting-edge driver assistance system.

More resources:

Listen to Inside Information Episode 01 for our interview with AVA Product Developer Adrienne Simowski.

To learn more about AVA, visit AVA: Advanced Vehicle Assistant.