We are digging into the archives this week to bring back one of our most requested episodes! In this "Best Of" installment, Lori and Beau answer a letter from a long-time business owner who is "coasting" but skeptical about the value of coaching. Beau shares the story of how an outside perspective completely changed his leadership trajectory by identifying blind spots he didn't even know he had. Whether you're new to leadership or have been in business for decades, this classic episode explores why an outside eye is the key to moving from "good" to "great."

As we wrap up February we are reaching back into our archives this week to bring you a standout interview that perfectly complements our recent discussions on leadership and mission-driven business. Joining us is Danielle, the owner of Shelli’s in Murfreesboro.

Danielle shares the touching story behind her business- named in honor of her mother, Shelli, a hot air balloon pilot who dreamed of opening a coffee shop. Originally moving to the area for ministry school, Danielle and her husband pivoted to "business as mission," creating a family-friendly space where authentic connection happens over board games and quality coffee.

In this episode, you’ll hear about:

• The Calling: How a background in ministry translated into a mission for hospitality.

• The Legacy: The inspiration behind the "Sky Sailor" theme and honoring a parent's dream.

• The Reality of Start-ups: Candid advice on budgeting for more money and more time than you expect.

• Intentional Culture: Why they conduct three interviews—including a board game session—to ensure every staff member fits their hospitality-first culture.

How do you build a leadership foundation that lasts? Join Lori and Beau as they dive deep into the essential connection between consistency and credibility. In this episode, they introduce the ESRC method (Expectations, Skills, Resources, Consequences) to help leaders diagnose breakdowns and equip their teams for success. Plus, they discuss the difference between unsustainable intensity and long-term consistency, and share how storytelling can create a "pipeline of consistency" within your organization.