NDIS Provider Growth Journey Podcast By Michael Clark from Athletic Koala cover art

NDIS Provider Growth Journey

NDIS Provider Growth Journey

By: Michael Clark from Athletic Koala
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NDIS providers and leaders - for directors, managers, BDMs etc - How to grow your NDIS business without losing your mind on the journey.

© 2026 NDIS Provider Growth Journey
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Episodes
  • Turning Online Connections Into Real Relationships, with Ali Chahine (Ep 50)
    Mar 22 2026

    What does it actually take to turn LinkedIn connections into real relationships?

    In this episode of the NDIS Provider Growth Podcast, Michael sits down with Ali Chahine to talk about moving beyond surface-level networking and building genuine connections that actually lead somewhere.

    Ali shares how he started on LinkedIn by posting content and building an audience, but realised that likes and comments are not the same as real relationships. Now, his focus is on taking those connections deeper through conversations, value, and showing up in a more human way.

    The conversation gets practical fast. They break down simple ways to stand out, like sending voice notes instead of text, leading with curiosity, and actually paying attention to what matters to the other person.

    From there, it shifts into something bigger. How do you go from being just another support worker online to someone people trust, remember, and want to work with?

    They talk about creating real value, understanding what directors actually care about, and why solving real problems is what opens the door to better opportunities and higher income.

    There is also a real look at the support work industry. The good parts, the hard parts, and the reality that often gets left out online. Ali shares his goal to shift the standard of support work and help others show up better in their roles.

    This episode is honest, practical, and focused on what actually works. It is about building real relationships, creating win-win connections, and thinking bigger about where your career can go.

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    25 mins
  • From Burnout To Balance In NDIS Business, with Paul Bryan (Ep 49)
    Mar 8 2026

    From burnout to balance is not a mindset shift.
    It is a business decision.

    In this episode of NDIS Provider Growth Journey, Michael sits down with Paul Bryan to talk about what really drives burnout in NDIS businesses and how to fix it.

    Paul shares why “we just need more clients” is usually a symptom, not the root problem. They unpack boundaries, time management, self-sabotage, and why being available to everyone can quietly destroy your growth.

    You’ll hear how Paul moved from eighty-hour weeks to a structured schedule that protects family, health, and business performance. He explains why important work belongs in your calendar, not on a to do list, and how small structural changes can completely shift momentum.

    If you are constantly on call, chasing revenue, or feeling stretched thin, this conversation will challenge how you think about growth.

    Connect with Paul Bryan:
    https://www.linkedin.com/in/paulbryancoach/

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    27 mins
  • Profit Isn’t Dirty and Growth Isn’t a Syndrome, With Leesa Tuffnell (Ep 48)
    Feb 22 2026

    In this episode of the NDIS Providers Growth Podcast, Michael sits down with Leesa Tuffnell, one of the most respected coaches working with occupational therapists and allied health professionals in the NDIS space.

    Leesa mainly works with sole traders and small clinic owners who never planned to become “business people.” They started because they loved the work and wanted flexibility around their families. Then referrals grow, systems get messy, money becomes a stress point, and leadership suddenly feels real. That is where Leesa steps in.

    This conversation goes straight into the mindset battles most NDIS business owners carry quietly.

    They unpack the idea of imposter syndrome and why Leesa prefers to call it an imposter experience. Is it really a condition, or is it simply the discomfort of growth? They talk about how language shapes identity, how doubt can actually guide you, and why stepping into something bigger will always stretch you.

    They also tackle one of the biggest tensions in allied health and the NDIS world, profit. Why do so many providers feel awkward about making good money? Why does billing feel uncomfortable, yet clinical care feels safe? Leesa shares how our money stories, often formed in childhood, quietly influence how we price, lead and show up in business.

    Leesa also speaks openly about her own turning point. A severe burnout led to two weeks in hospital during COVID, completely isolated and forced into stillness. What felt like the worst moment of her career became the moment she started looking inward. That season reshaped how she thinks about freedom, sustainability and what success really looks like.

    If you are an OT, allied health professional or NDIS provider who has ever asked:
    Am I good enough?
    Am I allowed to make real profit?
    Why does growth feel so uncomfortable?
    Should business feel this hard?

    This episode will steady you and challenge you at the same time.

    Leesa does not just talk about strategy. She helps people work on themselves so they can actually implement what they know. Because you cannot build a sustainable business if you are constantly fighting yourself.

    You can connect with Leesa at:
    https://themindfulot.au

    LinkedIn: https://www.linkedin.com/in/leesa-tuffnell-66797828a/

    If you are building in the NDIS space and want real conversations about leadership, profit and long term sustainability, this one is worth watching.

    #NDIS #NDISProviders #AlliedHealthBusiness #OccupationalTherapy #NDISGrowth

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    26 mins
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