No Show Podcast By Jeff Borman and Matt Brown cover art

No Show

No Show

By: Jeff Borman and Matt Brown
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No Show is about the business of travel: hotels, tourism, technology, changing consumer tastes, the conference industry, and what you actually get for $50 worth of resort fees.

Hosts Jeff Borman and Matt Brown explore the intersection of design, architecture, place, emotion, and memory. When we travel, we pass through these intersections, supported by a massive business infrastructure and a fleet of dedicated (and patient) service professionals.

Want to be a No Show sponsor, or partner up with us to cover your event? Contact our front desk and let's talk.

© 2026 No Show
Economics Management Management & Leadership
Episodes
  • Toblerone Economics and Why Duty-Free Survives
    Mar 23 2026

    For 70 years, duty free sat at the intersection of monopoly on concessions, opaque pricing, cross-border tax rules, very captive audiences, and political insulation. Non-aeronautical revenue — retail, food, alcohol, duty free — accounts for roughly 40–60% of total airport revenue at major hubs.

    Duty-free shopping existed for a pretty straightforward economic reason: it helps countries capture spending from international travelers. When a traveler leaves a country, the products they buy in the airport are technically exports. Because those goods are leaving the country and won’t be consumed locally, governments allow retailers to remove local taxes like VAT or GST.

    But does it still work? And why? Surely you're not saving that much in a system that's only gotten more rigged through the decades. Or ARE you.......


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    20 mins
  • The Sky Is Open, Except Where It’s Not
    Mar 4 2026

    The Nine Freedoms of the Air are one of the most fascinating (and quietly political) frameworks in global aviation. They define what airlines are allowed to do when flying between countries, and they shape everything from ticket prices to whether Dallas gets a nonstop to Dubai.

    But look, see, in aviation, freedom's just another word for restrictions with diplomatic paperwork. The Nine Freedoms are the rulebook for who gets to compete, and who gets locked out in a sky full of negotiated corridors.

    Matt Cornelius is Executive Vice President of Airports Council International - North America (ACI-NA), and return guest to No Show. The "Airport Whisperer" tells us what are they, what they mean, and why they exist. Plus the return of our favorite word. That's right...it's cabotage!

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    36 mins
  • Claudia Vecchio of Sonoma County Tourism
    Feb 17 2026

    As President and CEO of Sonoma County Tourism, Claudia Vecchio always has an eye on the delicate balance between tourism growth and community stewardship. No small task in one of the most famous wine-producing regions in the world, a place that set the template for experiential travel.

    We talk tourism, California, ecology, how Sonoma excels in the beauty of backroads discovery, the region's long history of artisanal culture, "Wine Country for All of Us," and what travelers want when they head up the 101. Also: Yakov Smirnoff, jazz piano, great beer, and 21 Jump Street.

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    23 mins
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