Rob Joubert - Boomerang BPO - Building CX Success Over 20 Years

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to Cart failed.

Please try again later

Add to Wish List failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Please try again

Unfollow podcast failed

Please try again

Rob Joubert - Boomerang BPO - Building CX Success Over 20 Years

Listen for free

View show details

Rob Joubert is the founder and CEO of Boomerang BPO. He is based in Cape Town, South Africa.

2025 was the 20th anniversary year for Boomerang, so at the end of the year Peter Ryan called Rob to talk about BPO and CX trends and what it takes to build a successful BPO operation from the ground up.

20 years into the journey, what has Rob learned about what clients want from a BPO partner in the 2020s?

https://www.linkedin.com/in/robert-joubert-89176011/

https://boomerangbpo.com/

No reviews yet