Guest:
Micah Wilson – Founder, Emergency Tree Referral Network

Guest Links:
Website: www.emergencytreereferralnetwork.com
Facebook: Emergency Tree Referral Network

This episode breaks down the hidden bottleneck after major storms that most roofers are not prepared for: trees on houses, and why that one issue can delay everything from tarping to inspections to full reconstruction. It explains Micah Wilson’s background as an insurance adjuster and storm contractor, how repeated hurricane and tornado deployments exposed the urgent need for fast, qualified tree removal, and how Emergency Tree Referral Network was built to solve that problem at scale by using roofing companies as first-in sales partners after storms. The episode dives into why local tree companies are often too booked, under-equipped, or not qualified for complex emergency removals involving cranes, power lines, and structural hazards, and why speed matters when water is actively entering a home. It also unpacks how the referral network works operationally, including out-of-state tree crews, response-time guarantees, roofer commissions, insurance billing, and the technology layer that routes jobs to the fastest available qualified partner. Beyond the tree-removal problem, the episode expands into broader storm preparation for contractors, including having crews, tarps, tools, trailers, and pay structures ready before hurricane or tornado season begins, plus the importance of documentation, Xactimate scope writing, and photo time stamps to get emergency mitigation work properly approved and paid. It also introduces a highly tactical roof maintenance program and “roof health score” concept designed to create recurring revenue, lock in future replacement work, and help homeowners understand storm wear long before full replacement is needed. Overall, this is a highly practical playbook for storm-focused roofers who want to be more prepared, more useful to homeowners, and better positioned to win work before competitors even understand the real bottleneck.

Guest:
Derick Hihn – Founder, Shingle Tomb

Guest Links:
Website: https://shingletomb.com

This episode breaks down how roofing companies can increase referrals and stay top-of-mind for 20 years by turning leftover shingles into a functional branded asset instead of letting the relationship die after the install. It explains the core problem most roofers ignore: homeowners are excited right after the job, but that energy fades fast, business cards get buried in junk drawers, and even good companies get forgotten when the next roofing issue shows up years later. The episode walks through the origin of Shingle Tomb, how it evolved from rougher early prototypes into a cleaner “briefcase-style” shingle storage box, and why the product works best not as a gimmick but as one piece of a broader referral system. It dives into how the box gives leftover shingles real homeowner value, why a branded leave-behind keeps the contractor visible in garages and storage areas for years, and how that visibility increases the odds of referrals, repeat calls, and word-of-mouth recognition. The conversation also gets tactical on broader referral strategy, including using Yeti cups and functional swag, QR-based referral systems, Facebook community presence, neighbor-to-neighbor introductions during the sales process, and making every part of the roofing experience feel more polished and memorable. It also covers the psychology of standing out in a crowded roofing market, why homeowners remember unique professional touches more than standard install quality, and how a few differentiated “over-and-above” moves can make a company more referable than competitors who all look the same. Overall, this episode is a blueprint for contractors who want to stop relying only on cold lead generation and build a referral engine through memorable systems, functional leave-behinds, and stronger long-term brand recall.

Guest:
Daniel Magazu – Founder, Ride The Wave

Guest Links:
Website: https://ridethewave.info

This episode breaks down how Facebook groups can become one of the most overlooked lead-generation channels in home services when used with the right mix of community relevance, storytelling, and consistency. It explains how Daniel Magazu first discovered the strategy while growing a landscaping business during COVID, then turned that same playbook into Ride The Wave, a company now helping nearly 200 home service businesses generate brand awareness and inbound leads through local Facebook groups. The episode dives into why most companies fail in groups by posting like advertisers instead of community members, how personal stories and local relevance create engagement, and why the best-performing posts feel authentic rather than promotional. It also covers how to choose the right groups, how often to post, what kinds of photos get attention, and why small shifts in format, timing, and angle can dramatically improve results. The discussion gets tactical on using Facebook groups alongside referrals, personal profiles, customer reviews, and even simple landing pages to convert attention into actual leads. It also highlights the biggest mistakes contractors make when trying to do this alone, why reputation inside community groups matters more than most people realize, and how a single strong post can create long-tail lead flow when the community starts recommending you for free. Overall, this episode is a practical blueprint for contractors who want to turn Facebook groups into a repeatable local lead source instead of treating them like an afterthought.