In this episode, Rochelle from Tech Biz Toolkit dives into one of the most critical (and often underestimated) areas of change management — stakeholder engagement.

You’ll learn how to identify the people who can make or break your change initiative, assess their power and interest, and develop a plan to keep them aligned and informed.

Rochelle breaks down the three core stakeholder groups — Decision Makers, Influencers, and Impacted Users — and shares practical techniques for building trust, managing resistance, and creating an engagement plan that evolves as your project progresses.

If you’re leading organisational change, transformation, or digital programmes, this episode will help you turn stakeholder theory into actionable strategy.

🎧 Key Takeaways:

• Stakeholder engagement isn’t a tick-box exercise — it’s essential for lasting change.
• Map stakeholders by power and interest using the Stakeholder Matrix.
• Build trust: it’s the real currency of influence.
• Don’t assume hierarchy equals influence.
• Revisit and update your stakeholder map regularly as roles evolve.
• Link your stakeholder plan directly to your communication strategy.

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In this episode of the Tech Biz Toolkit Podcast, Rochelle Arthurs sits down with Casper Carr, a Business Change Manager, to explore what it truly means to lead transformation in a world where technology and people must move in sync.

Casper shares his journey from youth work into business change, revealing how transferable skills and curiosity shaped his career. Together, they unpack the realities of resistance to change, the role of visible sponsorship, and how frameworks like ADKAR provide structure in complex transformations.

The conversation also dives into how AI and technology are reshaping the role of change managers, and why networking, resilience, and creative outlets are vital for long-term success and well-being.

🎧 In this episode, you’ll learn:

• How resistance can be transformed into engagement and adoption
• Why visible sponsorship is crucial for successful change initiatives
• How AI is creating new opportunities (and challenges) for change professionals
• The importance of networking and community in driving transformation
• Why creativity fuels resilience and balance in demanding roles

If you’re passionate about business change, digital transformation, or personal development, this episode offers insights you won’t want to miss.

⏱️ Chapters / Time Stamps:

00:00 – Introduction to Business Change Management
09:36 – Challenges in Change Management
17:04 – The Role of Technology in Change Management
21:49 – Effective Change Management Frameworks
26:12 – Advice for New Change Managers
31:26 – Future Trends in Business Change
38:43 – Personal Aspirations and Artistic Pursuits

In this quick 3-minute episode, Rochelle Arthurs breaks down John P. Kotter’s Leading Change — one of the most influential frameworks in Business Change and Transformation.

Discover the 8 key steps for driving successful organisational change, from creating urgency to anchoring change in culture. Rochelle shares how these principles still apply today in digital transformation, leadership, and AI-driven workplaces.

🎧 Perfect for Business Change professionals, Transformation Leads, and anyone passionate about people-centred change.