In this episode I talk with Estelle Cartlidge about Customer Relationship Management (CRM) and how AI, better processes and smart automation is enabling small businesses to save time and grow without adding more complexity.

Expect practical insights, honest perspectives and a refreshing look at what technology should really be doing for business owners (including reducing overwhelm and not adding to it!)

Estelle is founder of My Biz Solution, helping businesses cut through the noise of endless tools and tech by focusing on systems that actually make running a business easier.

Estelle's Links:

Website: https://www.mybizsolution.uk/

LinkedIn: https://www.linkedin.com/in/estellecartlidge/

This Podcast is a Production of:

Zokit Business Hubs - the leading network and resource for owners, directors and entrepreneurs. https://zokit.co.uk/

Lead Producers: Neil J Lloyd

Today’s guest is Lisa Barry, a copywriter and marketer, and the founder of Mission Led Content. She helps small business owners make sales without big teams, pushy tactics, or feeling like a manipulative, spammy arsehole. Lisa’s all about clear, human marketing that actually works.

Our conversation started with a simple question ... why should we, as business owners, care so much about words?

From there, we went deep. We talked about the damage misleading business practices can cause, how Mission Led businesses navigate that space with integrity, and what it really takes to cut through the noise.

I loved exploring the energy behind our content and the impact of AI on how we show up and sell. We could definitely have carried on for much longer, so I’ve no doubt Lisa will be making a repeat appearance on the podcast.

You can find her on Facebook, Linkedin and grab the freebies she talked about on her website.

Facebook: https://www.facebook.com/lisa.barry.319

LinkedIn: https://www.linkedin.com/in/lisa-barry-bab09a53/

Website: https://missionledbusinesshub.co.uk/

This Podcast is a Production of:

Zokit Business Hubs - the leading network and resource for owners, directors and entrepreneurs. https://zokit.co.uk/

Lead Producers: Neil J Lloyd

Neil J Lloyd speaks with HR expert and business director Matt Thomas of THS HR about growing your people and team as you grow your business.

We cover outsourcing your HR, hiring your first employee, building a team and creating a healthy and high performing workplace culture as well as dealing with difficult people situations.

You can find out more about THS HR at https://www.thshr.co.uk

The podcast is produced by Zokit Business Hubs - the premier network for owners and leaders of small but mighty businesses. Create a free profile or join our full membership to grow your business faster and go further at zokit.co.uk

This Podcast is a Production of:

Zokit Business Hubs - the leading network and resource for owners, directors and entrepreneurs. https://zokit.co.uk/

Lead Producers: Neil J Lloyd