In this episode, host Gordon Miller is joined by Sam Brocato, a leading voice in the industry, to share his perspective on the power of AI to transform salons. Sam Brocato Salon uses AI across virtually every area of the business. From staff training and 24/7 customer support to financial and business analysis, Sam is a role model for our industry. This was so good that part 2 will be coming next.

Renowned salon business educator & coach Antony Whitaker joins host Gordon Miller, ICA general manager, to discuss the foundational issues that unpin long-term, sustainable success. The founder and host of the Grow My Salon Business educational platform and podcast, Antony is known for his decades of insights into how salons and pros alike can successfully navigate our ever-changing industry and world.

Welcome to the very first episode of The Connector, the podcast from Intercoiffure America Canada.

Host Gordon Miller, ICA’s General Manager, is joined by Scott Buchanan, President of Intercoiffure America Canada and owner of Scott J. Salons.

In this kickoff episode, Gordon and Scott share updates on ICA initiatives and then dive into a discussion about business best practices, KPIs, and the metrics that matter most for salon owners and their teams. This is the 1st in a new weekly series designed to connect salon owners and professionals with the ideas, leaders, and conversations shaping the future of professional beauty.