The Home Service Expert Podcast Podcast By Tommy Mello: $200 Million Founder|Forbes Inc. Entrepreneur Columnist cover art

The Home Service Expert Podcast

The Home Service Expert Podcast

By: Tommy Mello: $200 Million Founder|Forbes Inc. Entrepreneur Columnist
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The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc. Economics Management Management & Leadership
Episodes
  • How AI Is Closing Deals for Home Service Businesses with Chiirp (Ryan Fenn)

    How AI Is Closing Deals for Home Service Businesses with Chiirp (Ryan Fenn)
    Mar 27 2026

    Ryan Fenn is an entrepreneur and the founder and CEO of Chiirp, a software company focused on helping home service businesses convert more leads into booked jobs. A lifelong entrepreneur, Fenn built his career from the ground up—starting with a windshield repair business he launched with just a few hundred dollars and scaling it into a multi-location operation.

    Through his early experience in sales and home services, Fenn identified a major gap in the industry: most companies weren't losing revenue because of poor marketing, but because of inconsistent and slow follow-up with leads. This insight ultimately led him to create Chiirp, which automates customer follow-up across multiple channels, including text messages, emails, voicemail drops, and more.

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    1 hr and 4 mins
  • Why Direct Mail Still Dominates Home Service Marketing (Dan Harlacher)

    Why Direct Mail Still Dominates Home Service Marketing (Dan Harlacher)
    Mar 23 2026

    Interested in a complimentary market scan or ads workshop from Valpak? Email dan_harlacher@valpak.com and mention "The Home Service Expert."

    In this episode of The Mello Millionaire, Tommy sits down with Dan from Valpak, a marketing expert with over 30 years of experience helping local businesses generate leads and grow through targeted direct mail and data-driven marketing strategies. While many marketers focus only on digital advertising, direct mail continues to be one of the most powerful and underutilized lead generation tools, especially for home service businesses. Valpak has evolved from the iconic blue envelope into a sophisticated omnichannel marketing platform combining direct mail, digital advertising, and advanced audience targeting. Dan breaks down how businesses can use data, targeting, and integrated marketing campaigns to drive measurable ROI and consistently generate new customers.

    You'll learn why direct mail still works in the digital age and the biggest marketing mistakes local businesses make. You'll also learn how to target the right homeowners for home services, strategies to increase response rates and conversions, and why omnichannel marketing is the future for local businesses. If you're a home service business owner, entrepreneur, or marketer looking to generate more leads, this episode is packed with practical insights you can implement immediately.

    Timestamps: 00:00:00 Cold Open 00:00:11 Title Sequence VO 00:00:30 Show Notes VO 00:01:16 Intro Into Interview 00:58:24 Outro
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    59 mins
  • How ServiceTitan Took Over the Trades Industry (Ara Mahdessian)

    How ServiceTitan Took Over the Trades Industry (Ara Mahdessian)
    Mar 16 2026
    In this episode, we sit down with Ara Mahdessian, co-founder and CEO of ServiceTitan, the software platform that revolutionized how home service businesses operate. Born out of the frustrations of running his family's plumbing business, Ara set out to build technology specifically designed for contractors. What started as a solution for small service companies has grown into a billion-dollar software and one of the most powerful platforms in the home services industry. This episode dives into the story behind ServiceTitan, the challenges of building SaaS for trades businesses, and how technology is reshaping the future of home services.

    In this episode we discuss the origin story behind ServiceTitan, Ara's personal story growing up in a family plumbing business, and building software for contractors and home service companies. You'll learn about turning a startup into a major SaaS platform, the future of the home services industry, and leadership lessons. Whether you're a contractor, entrepreneur, SaaS founder, or startup enthusiast, this conversation offers valuable insights into building technology that solves real-world problems.
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    1 hr and 13 mins
All stars
Most relevant
First heard Tommy speak this past January. He’s passionate about business and more importantly helping others in their business. Love this podcast and the content it provides. Can’t imagine a business owner not loving this podcast

A must for home service businesses

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I recently stumbled upon this incredible podcast and can't stop listening to it. The host (Tommy) is not only knowledgeable but also incredibly engaging. The content is diverse, touching on topics from personal development to industry insights, ensuring there is something for everyone looking to achieve more. What sets this podcast apart is the depth of research and the quality of guests he brings. Each episode is a treasure trove of valuable information that inspires and motivates me. I always walk away having learned something new and feeling like I can take on more. Tommy’s passion for the subject shines through in every episode, creating a warm and inviting atmosphere that keeps me returning for more.
Look no further if you're looking for a podcast that will educate, inspire, and entertain. This podcast is a true gem and a must-listen for anyone seeking to expand their horizons and enrich their lives. It is highly recommended!

Informative, Inspiring, and Engaging!

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I cannot express enough how grateful I am to have stumbled upon the "Home Service Expert Podcast" hosted by the incredible Tommy Mello. This podcast has truly transformed my perspective on the home service industry, providing invaluable insights and expert advice that have taken my business to new heights. It undoubtedly deserves a resounding five-star rating!

First and foremost, the host, Tommy Mello, is an absolute gem. His wealth of knowledge and passion for the industry shine through in every episode. Tommy's ability to engage with his guests and extract profound wisdom is nothing short of remarkable. He has a knack for bringing on industry leaders, entrepreneurs, and experts who generously share their experiences, strategies, and invaluable tips. Listening to Tommy and his guests feels like having a personal mentor by your side, guiding you towards success.

The content of the "Home Service Expert Podcast" is simply outstanding. Each episode is carefully crafted, packed with practical advice, and covers a wide range of topics essential for anyone in the home service industry. From marketing and sales techniques to leadership and business growth strategies, the podcast offers a comprehensive roadmap for achieving excellence in this competitive field. No matter your level of expertise, you'll find immense value in every episode.

What sets this podcast apart is its genuine dedication to helping listeners succeed. Tommy and his guests generously share their successes, failures, and valuable lessons, creating a supportive and inspiring community. The authenticity and transparency displayed in each episode make it easy to relate and apply the lessons to one's own business endeavors.

The production quality of the podcast is top-notch. The audio is crystal clear, and the conversations flow smoothly, making it a pleasure to listen to. Additionally, the show notes and resources provided with each episode are a treasure trove of additional information, allowing for further exploration and implementation of the discussed concepts.

Overall, the "Home Service Expert Podcast" is an absolute must-listen for anyone in the home service industry, whether you're a seasoned professional or just starting out. Tommy Mello and his exceptional guests have created an invaluable resource that will undoubtedly propel your business to new heights. I cannot recommend this podcast highly enough, and I eagerly anticipate each new episode. Five stars all the way!

An Exceptional Five-Star Journey & Host

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Its easy to like someone that shares knowledge and wants to build others up. With Tommy, everyone can win.

Tommy help tradedmen

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I come from the agency space as the CMO of a large marketing agency. During my career there I spent a little north of $500M on paid media channel. With the experience I have I could immediately tell Tommy was the real deal. He consistently cover core KPIS and helps you get a gauge of what your numbers should be.

I just started my home service business in February (4 months ago) and have already scaled to 6 figures a month in revenue and am pacing to be at 6 figures a week by next month. I can attribute a lot of this to Tommy and this podcast and helping understand quickly the numbers needed in the service industry. Appreciate you Tommy!

A Must Listen If Your Service Business Wants To Survive 2023

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