Ever wondered how hotels set the “perfect” price, why AI is changing the game, and what the future of travel really looks like?

In this episode of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Chris Anderson, Professor at Cornell University and former Director of the Cornell Center for Hospitality Research, to unpack the evolving world of hotel revenue management, pricing strategy, and guest analytics.

What You’ll Learn in This Episode:

• The evolution of revenue management and pricing in hotels over the last few decades
• How AI is transforming demand forecasting, guest intent analysis, and revenue optimization
• Strategies for independent hotels to compete with big brands
• What are the predictions for travel, luxury hospitality, and pricing trends in 2026 and beyond?

Watch the FULL EPISODE on YouTube: https://youtu.be/Pksb5lJZfKI

Links:
Chris on LinkedIn: https://www.linkedin.com/in/chriskanderson/
Cornell University: https://www.cornell.edu/

For full show notes head to: https://themodernhotelier.com/episode/259

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

In this episode, Join David Millili and Steve Carran for another engaging episode of The Modern Hotelier, the most engaged podcast in hospitality. Today, we sit down with Kristie Goshow, CCO of Loews Hotels & Co., to explore her journey in travel, hospitality, and leadership.

We dive into Kristie’s early experiences in travel and aviation, lessons learned from Virgin Atlantic and Scandinavian Airlines, and her insights on building successful teams, cultivating hotel culture, and innovating in the luxury and independent hotel markets.

Kristie also discusses the role of AI in hospitality, balancing technology with human connection, and the future of personalized guest experiences. She offers advice for aspiring leaders in the industry and shares her thoughts on women in hospitality and how to navigate a path to the C-suite.

In this episode, we cover:

• How growing up connected to Holland and traveling with her father shaped her passion for the travel industry.
• Strategies for maintaining authentic culture and leadership within a hotel organization
• The role of AI in hospitality and how it can enhance human connection
• How great leaders build others and foster success in the industry.

Watch the FULL EPISODE on YouTube: https://youtu.be/GiasMp_g5XQ

Links:
Kristie on LinkedIn: https://www.linkedin.com/in/kristiegoshow
Loews Hotels & Co.: https://www.loewshotels.com/

For full show notes head to: https://themodernhotelier.com/episode/258

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

In this episode of Hospitality Hot Topics, Steve Carran, David Millili, and Jon Bumhoffer break down the latest trends and insights from February in the hospitality industry. From rising midscale hotel rates to the booming luxury market, they explore what’s shaping travel in 2026 and beyond.

What we cover in this episode:

• Why the $150 midscale hotel room is disappearing and what travelers are paying now
• How inflation, rising operating costs, and labor expenses are changing hotel pricing
• The shift towards AI-driven personalization and dynamic hotel packages
• Opportunities for Airbnb hosts during the World Cup and the changing landscape of long-term stays
• Tips for getting better hotel rates: price matching, direct bookings, and leveraging technology

Watch the FULL EPISODE on YouTube: https://www.youtube.com/watch?v=c0pidWSZCog

For full show notes head to: https://themodernhotelier.com/episode/257

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.