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What do outstanding organizations actually do differently?

In this episode of The QBQ! Podcast, I’m joined by my dad, John, as we talk about the books beyond QBQ!—including Flipping the Switch, I Own It!, Raising Accountable Kids, and Outstanding! Each one builds on the same core idea: personal accountability is the foundation for better results—at work, at home, and in leadership.

In our conversation, we share:

• Why great organizations don’t “speak in code”
• How simple habits like humility, clarity, and ownership shape culture
• A powerful story of a pilot who went the extra mile—and what it teaches us about leadership
• Real examples of how teams are applying these ideas today

Whether you’re leading a team, raising kids, or simply looking to grow, I hope this episode challenges you to ask better questions—and take ownership of what comes next.

🎧 As always, the question is: What can I do?

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Find out more about QBQ! training opportunities at www.QBQ.com.

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In this episode of the QBQ! Podcast, I’m joined by Laura Train, founder of Integrity Training Solutions and a longtime QBQ practitioner and distributor. Laura first encountered QBQ! while working at the Social Security Administration, and she shares how those simple principles transformed the way she leads, teaches, and responds under pressure. From leadership lessons in government service to a season caring for her mom, Laura talks about how learning to pause and ask better questions helped her move from reacting to responding. If you’ve ever struggled with stress, control, procrastination, or blame, this conversation is a reminder that sometimes the most powerful change begins with one simple question.

Thanks for joining us today!

Find out more about QBQ! training opportunities at www.QBQ.com.

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Part 2 of a conversation with the Coast to Coast Camps leadership team, this episode turns the focus to parenting, modeling, and what it really takes to raise an accountable generation.

From foster care to grandparenting, from toddlers to adult children, this conversation spans every stage of parenting—and one shared conviction: accountability isn’t taught through lectures, it’s learned by watching the adults go first.

You’ll hear real stories about cleaning up your own mess, choosing ownership over excuses, and why “do as I do” carries far more weight than “do as I say.” The team also explores why Raising Accountable Kids resonated deeply with their staff members, many non-parents, how reading this parenting book built empathy and maturity in the young staff.

Whether you’re a parent, leader, educator, or simply someone trying to live your values more consistently, this episode is a reminder that the example we set—especially in the small, ordinary moments—is what shapes the next generation.

Thanks for joining us today!

Find out more about QBQ! training opportunities at www.QBQ.com.

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