The new era of coaching is here

Coaching is no longer just for executives behind closed doors. It’s now a personalized, tech-enabled lever for scaling leadership development across the enterprise. In this episode, Christine Tao, co-founder of Sounding Board, and Katrin Mulford, SVP and Global Head of Coaching at BTS, dive into what’s changed—and what’s possible. From navigating uncertainty to building mindset shifts that stick, they explore how modern coaching is accelerating readiness, driving retention, and evolving through AI.