Using Improvisation skills in your Account Management role

In this episode, we host special guest Tim Stoltenberg, the Creative Director of Dad’s Garage (www.dadsgarage.com) - the legendary Atlanta-based improvisation team. From Tim we learn about:

• How improv skills are not about being funny, but about listening
• Using improv to solve problems together
• Listening to understand, instead of to respond
• Using “yes and..”
• Avoiding bulldozing
• Using silence

And a deep discussion of the meaning of the word portmanteau.

Be sure to check out Dad’s Garage!